Lezrette was struggling with depression, unemployment, and isolation. After she was diagnosed with sarcoidosis, a care team helped her learn how to manage her disease and connected her with the social services that she needed. Lezrette now works as an activist to support better care for others.
When we coordinate care by bridging medical and social services, we can reduce unnecessary hospital readmissions and lower costs. More importantly, we can improve lives by enhancing the quality of care individuals receive, improving both personal wellbeing and overall satisfaction with the healthcare process.
Without access to the care and support they need, many people with chronic health conditions have no choice but to seek care at emergency rooms and inpatient hospital units when their conditions spiral out of control. These catastrophic health events further destabilize people’s lives, leading to a vicious cycle of high healthcare utilization and worsening health outcomes. We can break the cycle by providing the support and whole-person care that people need.
Learn more and join the movement here.
Sources and Recommended Reading:
- “We wanted doctors to sit and listen to us”: A consumer story from the 2016 National Center conference
- Housing First: Building Trust, Saving Lives
- “The Hot Spotters: Can We Lower Medical Costs by Giving the Neediest Patients Better Care?”, The New Yorker (January 24, 2011)
- “Patients Prescribed Shelter and Medication are Wary of Trump Cuts,” New York Times (April 10, 2017)