For the field of complex care to show its value in improving outcomes and to evaluate programs’ delivery and impact, there is a need to identify and standardize measures that are used for evaluation and quality improvement. One of the recommendations of the Blueprint for Complex Care was to develop standard quality measures for complex...

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This fact sheet from the American Hospital Association introduces the ICD-10-CM “Z codes” that allow hospitals and other health settings to capture data on the social needs of their patient populations. Despite the availability and utility of these ICD-10-CM codes, hospitals have not widely adopted the use of Z codes. The fact sheet provides clarity...

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The Camden Core Model is the Camden Coalition of Healthcare Providers’ signature care management intervention. From 2014-2017, the Camden Coalition (which houses the National Center) partnered with researchers affiliated with J-PAL North America to conduct a randomized controlled trial (RCT) that would help us learn more about how our model affects patients’ hospital readmissions. The...

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Complex care providers are always on the lookout for better ways to engage patients and partners. The field is perpetually iterating to find creative approaches to close the gap between medicine, behavioral health, and social services that creates barriers to health and well-being for people with complex needs. Many interesting innovations in managing care, using...

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