This playbook from Rush University Medical Center provides a case study for how health systems can work with residents, community leaders, nonprofit organizations, and other healthcare institutions to be a catalyst for community health and vitality by dismantling barriers to health, and by promoting health equity both within and outside of the institution. It describes...

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This toolkit from Community Catalyst’s Center for Consumer Engagement in Health Innovation (CCEHI) and the Health Care Transformation Task Force (HCTTF) is a guide for leaders and staff at organizations across the health care spectrum — hospitals, large medical practices, health clinics, health plans, accountable care organizations, and more — to aid in developing meaningful...

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By Mia Matthews, President/Executive Director, CHANs Promise Foundation; 2019-2020 National Consumer Scholar through the National Center for Complex Health and Social Needs  I became an advocate for kids with complex medical needs after losing my daughter who was born with a host of medical complexities. Channing was a bright, growing toddler who went into respiratory...

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This report and series of case studies from the Center for Consumer Engagement in Health Innovation and the Health Care Transformation Task Force looks at how three organizations meaningfully engage patients, families, and caregivers to improve care. The case studies on Children’s Mercy Kansas City, Hudson River Health Care, and Trinity Health examine: The array of...

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