Consumer engagement is becoming a popular concept in healthcare, with organizations increasingly understanding the value in working closely with those they serve in order to improve their programs and outcomes. But what are the experiences of the program staff and consumers who take part in consumer engagement activities? A joint project between staff at the...
By Evelyne Kane, Program Manager for Community Engagement In our second edition of our Consumer Spotlight blog series we bring you these updates about recent work of three of the complex care consumers who make up our consumer voices bureau, Amplify: Mia Matthews In February, Mia Matthews co-led a roundtable learning session for participants of...
This e-book resource from The College for Behavioral Health Leadership (CBHL) summarizes what was learned from the CBHL 2020 virtual “Un-Summit,” and provides information on and links to tools used by teams in each of the communities featured; Philadelphia, PA, Austin, TX, and Douglas County, CO. By sharing the case studies and key take-aways from...
This brief from the Center for Health Care Strategies (CHCS) shares considerations for healthcare organizations and government entities seeking to build effective partnerships with the individuals and communities they serve to better address their health and social needs. It draws from the experiences of two sites that participated in the Community Partnership Pilot, a CHCS...