The Complex Care Map is a cross-continuum, EMR-based tool created by Lauran Hardin, Senior Director of Cross-Continuum Transformation for the National Center, when she was at Trinity Health-Michigan. The Complex Care Map equips providers with a comprehensive root-cause analysis for people with complex health and social needs in order to reduce fragmentation of care. A...

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The Better Care Playbook was introduced at the inaugural conference of the National Center for Complex Health and Social Needs. It is a rich resource library on improving care for people with complex health and social needs, created by the Institute for Healthcare Improvement (IHI), along with five major US healthcare foundations: the Commonwealth Fund,...

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Dr. Ken Coburn is the CEO of Health Quality Partners and an AARP Scholar-in-Residence of the National Center. Read his recent research on the Health Affairs Blog about replicating effective models of complex care for older adults. Replicating effective models is necessary to growing the field and transforming our health care system, but most readily...

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The Science of Model Building for Complex Health and Social Needs was the first plenary session of December 2016’s Putting Care at the Center conference, the inaugural conference of the National Center for Complex Health and Social Needs. Historically, innovative care models have been created in response to deficiencies in the system. What can we...

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