This toolkit from Community Catalyst’s Center for Consumer Engagement in Health Innovation (CCEHI) and the Health Care Transformation Task Force (HCTTF) is a guide for leaders and staff at organizations across the health care spectrum — hospitals, large medical practices, health clinics, health plans, accountable care organizations, and more — to aid in developing meaningful person-centered engagement structures at the organizational level.

It incorporates lessons from three case studies — Children’s Mercy Kansas City, Hudson River Health Care, and Trinity Health — as well as experience and expertise from the project’s Advisory Committee. The Change Package includes tools and strategies for planning, implementation, and scaling of person-centered engagement structures.

Explore the toolkit