This brief from the Center for Health Care Strategies (CHCS) explores how lay health workers — individuals with lived experience who are hired to support patient needs — are playing a key role in the health care system, in California and around the country. It highlights examples of the value that community health workers and promotores provide and how their work is financed, as well as emerging opportunities to scale and sustain that work within California.

Although the brief views this issue through a California lens, the insights are applicable to any state seeking to strengthen its healthcare workforce.

Read the brief