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Office Hours for Complex Care: Maximizing partnerships with the criminal justice sector
This Office Hours session features Laura Buckley, Senior Program Manager for Innovation Operations; Dawn Wiest, Director of Action Research and Evaluation; and Tyson Smith, Senior Program Manager for Qualitative Research, who all work on the Camden RESET program at the Camden Coalition of Healthcare Providers. Individuals with complex health and social needs interact with a […]...Read more
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Informational webinar: 2018 conference presentation opportunities
This informational webinar provides an overview of the three types of presentation opportunities for the Putting Care at the Center 2018 conference: workshops, Beehive presentations, and Satellite Sessions. Conference team members walked through the differences between each presentation category, described the application process, and took questions from potential applicants. To learn more about presenting at […]...Read more
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Eviction lab
The first nationwide database of evictions, from Princeton University. Housing has major impacts on health, and evictions are a common way for people to become homeless or unstably housed. This database allows you to see what eviction looks like in your community, and to create custom maps and charts to share with peers and decisionmakers. […]...Read more
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A legal approach to sharing health & education data
Legal restrictions can make data sharing to improve health difficult. This report from Data Across Sectors for Health (DASH) spotlights a cross sector data-sharing agreement between the Chicago Department of Public Health and Chicago Public Schools, detailing how these two institutions were able to legally collaborate and share limited data in order to improve student […]...Read more
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Research and evaluations from CHS’s FUSE model
CSH FUSE (Frequent Users Systems Engagement) is a proven model identifying frequent users of jails, shelters, hospitals and/or other crisis public services and then improving their lives through supportive housing. CSH collects examples of evaluated FUSE programs from across the country on their website. Browse the evaluations...Read more
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Addressing addiction at the Camden Coalition
This brief from the Camden Coalition of Healthcare Providers describes how addiction care can be woven into programs that care for people with complex health and social needs including housing, care management, maternal health and more. Read the brief...Read more
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Interactive complex care map
The Better Care Playbook has introduced an interactive map that let’s users learn about and connect with complex care programs based on target population, care model, and other important features. Programs represented in the Complex Care Map were identified by the Center for Health Care Strategies. The Better Care Playbook is a rich resource library on […]...Read more
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The opioid epidemic and Medicaid’s role in facilitating access to treatment
This issue brief from the Kaiser Family Foundation outlines the role that Medicaid coverage plays in facilitating access to treatment for individuals with opioid use disorders. KFF found: Among nonelderly adults with opioid addiction, those with Medicaid were twice as likely as those with private insurance or no insurance to have received treatment in 2016. […]...Read more
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Sympathy Leads to Charity, Empathy Leads to Change: A conversation about partnering with people to tell their own stories
There is growing support that telling personal, deeply human stories is an essential part of creating change. At the same time, storytelling can be resisted as a practice by providers, communications staff, and advocates who often view it as inherently exploitative to already marginalized communities. This webinar delves into a tension often ignored: research shows […]...Read more
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Modern justice: Using data to reinvent America’s crisis response systems
This report released by the Laura and John Arnold Foundation explores the consequences of individuals with complex health needs being admitted to jail instead of medical care. Authors of the report found that locking up individuals who are frequently admitted to the hospital often makes their root issues worse, while producing no improvement in public […]...Read more
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Cross-sector collaboration for data sharing
Individuals with complex health and social needs often cycle through various systems— including healthcare, social services, and criminal justice— without cross-sector communication or coordination. Cross-sector data sharing can help break down some of the barriers to providing whole-person care, but the process of creating strong data-sharing partnerships can be daunting. With support from the Aetna […]...Read more
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Investing in social services as a core strategy for healthcare organizations: Developing the business case
This guidebook from The Commonwealth Fund explores the current landscape of healthcare organizations investing in services that target social determinants of health (SDOH), as well as approaches to accelerate the uptake of SDOH investments. It includes practical steps to build the business case as well as spotlights on existing programs. Read the guidebook...Read more
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Task‐sharing approaches to improve mental health care in rural and other low‐resource settings: A systematic review
This publication in The Journal of Rural Health focuses on the approaches to task sharing within community health worker and primary care provider roles and the impact on mental health care. The publication highlights how provider education, supervision, and partnerships with local communities can support task sharing. Findings suggest task sharing may improve reach and […]...Read more
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The business, ethics, and quality cases for consumer engagement in nursing
This article published in the Journal of Nursing Administration, produced by Robert Wood Johnson Foundation, illustrates the impact of consumer engagement in decision making on health and financial outcomes. The research in this publication highlights the quality, safety, cost-effectiveness, and ethics of consumer engagement initiatives and identify promising practices and leadership strategies used by nursing leaders. The […]...Read more
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Beyond Cost and Utilization: Rethinking Evaluation Strategies for Complex Care Programs
This webinar, cosponsored by the Center for Health Care Strategies’ Complex Care Innovation Lab and the National Center for Complex Health and Social Needs (National Center), reviewed the merits and limitations of traditional complex care evaluation approaches, explored new ways to effectively evaluate these programs, and discussed the broader policy implications of evaluating complex care […]...Read more
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Health care data 101
This guide from Data Across Sectors for Health (DASH) introduces non-health sector professionals to healthcare data, answering questions such as: Who collects and uses health care data? What are some common types of health care data? How is health care data stored and what systems are used to store it? What are typical uses of […]...Read more
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The opioid crisis in America & the role medical-legal partnership can play in recovery
This issue brief from the National Center for Medical-Legal Partnership explores how legal services delivered as part of a medical-legal partnership (MLP) can function as one critical recovery service alongside medical treatment and other supportive services for substance use disorders. In MLP models, lawyers are embedded on-site in clinical settings and receive referrals from healthcare providers […]...Read more
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Office Hours for Complex Care: Demystifying data sharing
This Office Hours session features Lynn Overmann, VP for Data-Driven Justice at the Laura and John Arnold Foundation, and David Schwindt, Police Officer at the Iowa City Police Department. Building on their workshop “The Value of Cross-Sector Collaboration: Lessons from the Data-Driven Justice Initiative” presented at Putting Care at the Center 2017 in Los Angeles, CA, Lynn […]...Read more
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Using administrative data for randomized evaluations
This comprehensive guide from the Abdul Latif Jameel Poverty Action Lab (J-PAL) North America provides practical guidance on how to obtain and use existing nonpublic administrative data (rather than collecting new data) for a randomized evaluation. Government departments and other organizations collect administrative data for the purposes of registration, transaction, and record keeping, usually during […]...Read more
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Medications for opioid use disorder: For healthcare and addiction professionals, policymakers, patients, and families
This Treatment Improvement Protocol from the Substance Abuse and Mental Health Services Administration (SAMHSA) reviews three Food and Drug Administration-approved medications for opioid use disorder treatment—methadone, naltrexone, and buprenorphine—and the other strategies and services needed to support people in recovery. It includes an introduction to medication-assisted treatment (MAT), recommendations for addressing opioid abuse disorder in […]...Read more
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Consumer engagement structures and mechanisms: Current patient involvement in organizational governance among providers pursuing value
A survey of consumer engagement structures and mechanisms utilized by provider organizations in the design and governance of value-based payment programs from the Health Care Transformation Task Force. The Task Force interviewed senior decisions-makers involved in consumer-engagement related activities and efforts within their respective organization, and their findings emphasize that Consumer engagement is important at […]...Read more
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Partnerships for health: Lessons for bridging community-based organizations and healthcare organizations
A report from the Center for Health Care Strategies and the Blue Cross Blue Shield of Massachusetts Foundation that outlines characteristics of successful healthcare organization-community-based organization partnerships and provides recommendations to guide the development of successful collaborations between health care and social service organizations. The report seeks to examine the strategic, operational, and financial approaches […]...Read more
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Office Hours for Complex Care: Making the case for social work in primary care
This Office Hours for Complex Care features Robyn Golden, Associate Vice President of Population Health and Aging at Rush University Medical Center. Social workers are integral members of healthcare teams, often called upon by providers for their expertise in areas that other medical providers may not be trained to navigate. However, few providers are able […]...Read more
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Student Hotspotting Information Session
Click below to view a recording of our 2018 student team webinar. ...Read more
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A Policy Roadmap for Individuals with Complex Care Needs
A report from the Bipartisan Policy Center, with the support of The SCAN Foundation, The Robert Wood Johnson Foundation, The Peterson Center on Healthcare, and The Commonwealth Fund. The report draws from six previous reports to identify a roadmap of policy solutions that can begin to tackle the barriers to financing and delivering high-quality, person- and […]...Read more
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Bundled Payments for Care Improvement
Health systems across the nation are testing innovative strategies for improving patient care while reducing costs. Mercy Health St. Mary’s took part in the Center for Medicare & Medicaid Services’ Bundled Payments for Care Improvement Initiative, which piloted several models that tie payments to episodes of care rather than fee-for-service. Mercy Health St. Mary’s developed a […]...Read more
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Opioid & Health Indicators Database
A free interactive database from amfAR, the Foundation for AIDS Research, designed to support communities, lawmakers and advocates in making informed decisions about the opioid epidemic and its impact in their specific states and districts. The site provides local to national statistics using reliable data sources on opioid use, overdose death rates, prescribing rates, new […]...Read more
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Using Community Partnerships to Integrate Health and Social Services for High-Need, High-Cost Patients
This brief from the Commonwealth Foundation profiles and classifies current community-level initiatives to to integrate the activities of disparate social service organizations with local health care delivery systems. Cross-sector community partnerships are categorized in four dimensions, and five common challenges are identified: inadequate strategies to sustain cost-savings, improvement, and funding; lack of accurate and timely […]...Read more
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Social Needs Screening Tools and Resources
A toolkit from the American Academy of Family Physicians (AAFP) with social needs screening tools and resources geared toward primary care providers. The toolkit includes example forms for providers and patients, social needs resources for providers, and a guide to the toolkit that incorporates an introduction to social correlates of health and team-based implementation. Explore […]...Read more
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Screening for Social Determinants of Health in Populations with Complex Needs: Implementation Considerations
A toolkit from the Center for Health Care Strategies (CHCS) on screening for social correlates of health in the clinical setting. The toolkit includes example screening tools for social correlates of health from AccessHealth Spartanburg, OneCare Vermont, Redwood Community Health Coalition, ThedaCare, and Virginia Commonwealth University Health System. The toolkit also includes a brief that […]...Read more
Events & Webinars
Putting Care at the Center 2018: Workshop applications open
Start date: April 16, 2018
End date: May 31, 2018
Putting Care at the Center 2018: Beehive applications open
Start date: April 16, 2018
End date: June 15, 2018
Recent News
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National Center’s Lauran Hardin inducted as National Academies of Practice Distinguished Fellow
Lauran Hardin, our Senior Director of Cross-Continuum Transformation, was inducted in April as a Dis...
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Cross-sector collaboration for data sharing
Individuals with complex health and social needs often cycle through various systems— including heal...
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Open Call for 2018 Consumer Scholars
Apply to bring a consumer from your organization to Putting Care at the Center 2018 Does your organi...