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Policy webinar: NEMT at the Crossroads: Protecting and Improving a Critical Medicaid Program
We all know that getting medical care is a key component to being healthy, and that being able to get to medical appointments is a key component to receiving medical care. However, each year, almost 4 million individuals miss medical appointments due to transportation issues, such as lack of vehicle access, lack of reliable or […]...Read more
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Tools, policies & templates for addressing unsheltered homelessness
A collection of open-source documents from CSH to support a holistic, community-wide response to unsheltered homelessness. It includes draft policies, provider tools, and system templates to assist with data and analytics, partnering across organizations, and communications. Explore the toolkit...Read more
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Care that works: Support and Services at Home (SASH)
This report from the Center for Consumer Engagement in Health Innovation highlights the Support and Services at Home (SASH) model from Burlington, Vermont. The program is run through a formalized partnership between affordable housing providers, home health agencies, area agencies on aging and local hospitals, and provides supportive services and care coordination to older adults […]...Read more
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Implementing an integrated medication-assisted treatment program at community health centers
This research report from the Urban Institute details the California Health Care Foundation’s pilot project to develop sustainable, integrated care models for patients with opioid use disorder in the primary care setting using medication-assisted treatment (MAT). The pilot project was implemented across 10 community health centers in California. Through their evaluation, the Urban Institute identified […]...Read more
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Transgender health & medical-legal partnerships
This report from the National LGBT Health Education Center and the National Center for Medical-Legal Partnership explores how adding legal expertise to health centers that serve transgender patients can help address social and structural issues that affect these patients’ health. The report includes case studies from medical-legal partnerships in three cities, as well as information […]...Read more
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State leadership on complex care
In partnership with the National Governors Association, this webinar explored opportunities for state leadership on complex care. Speakers from the National Governors Association will expand on recommendations made in their 2017 report Building complex care programs: A road map for states....Read more
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Contracting guidance for high-need, high-cost populations
This report from the Health Care Transformation Task Force and the Pacific Business Group on Health provides guidance for payers and providers as they engage in contract negotiations to provide care for high-need, high-cost (HNHC) populations, with recommendations tailored to the contracted level of risk. The 10 critical elements of an ideal contract process listed […]...Read more
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Consumer Voices for Innovation: Program Evaluation Year 1 – Interim Report
This program evaluation from Community Catalyst’s Center for Consumer Engagement in Health Innovation describes the year one results from Community Catalyst’s Consumer Voices for Innovation grant program. The program funded 6 state health advocacy organizations to catalyze grassroots organizing and base building in health system transformation, focusing on consumers who have presented particular challenges for […]...Read more
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Promoting better health beyond health care
This report from the Center for Health Care Strategies and the Robert Wood Johnson Foundation explores state-level multi-sector actions for addressing the social, economic, and environmental factors that impact health. The report addresses the following questions: 1. What are the levers across state agencies that could be used to improve population health, either through specific […]...Read more
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Opportunities to enhance community-based medication management strategies for people with complex health and social needs
This report from the Center for Health Care Strategies addresses an important aspect of complex care: medication complexity. The dangers of medication complexity are amplified by fragmented healthcare delivery, disproportionately affecting individuals with complex health and social needs. The the report lays out opportunities for managing medication complexity in this population, including: Mastering the basics […]...Read more
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Partnering to catalyze comprehensive community wellness: An actionable framework for health care and public health collaboration
This report from the Health Care Transformation Task Force provides a framework to facilitate collaborative working relationships between the public health and healthcare sectors, in service of the idea that “none of our distinct systems—not healthcare, public health, nor social services—is fully equipped to accomplish its mission alone.” The framework includes tactics and actionable strategies […]...Read more
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Office Hours for Complex Care: How to Establish and Maintain Street Medicine Programs within a Hospital Setting
This Office Hours session features Dr. Sheryl Fleisch, a psychiatrist at Vanderbilt University Medical Center. Dr. Fleisch provided information and answered questions about how to launch and maintain similar programs in partnership with hospitals and medical centers. Individuals experiencing homelessness along with significant medical and social complexities may encounter treatment barriers that require comprehensive and […]...Read more
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Complex care and the opioid epidemic
Between 1999 and 2016, opioid overdose deaths increased fivefold in the United States. As the country struggles to address this crisis, the complex care field offers a unique approach. Complex care goes beyond a single disease state and has applicability to public health crises, including the current opioid epidemic. It is imperative that the complex […]...Read more
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Office Hours for Complex Care: How to Support a Workforce Through Trauma-Informed Supervision and Mentorship
This Office Hours session features Linda Henderson-Smith, Director of Children and Trauma-Informed Services at the National Council for Behavioral Health. Linda provided information and answered questions on supporting staff wellness through trauma-informed supervision. Working with individuals with complex needs has the potential to change lives and provide wellness and self-sufficiency for those who need it […]...Read more
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Medicaid work requirements: What they are, who is affected, and how you can engage in advocacy
Earlier this year, the Centers for Medicare and Medicaid Services published new guidance that allows states to impose work requirements on Medicaid recipients using Section 1115 Waivers. Such waivers would require beneficiaries to prove employment or participation in job search activities in order to receive health coverage under the program. Work requirements create additional barriers […]...Read more
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Office Hours for Complex Care: How to Share Ethical, Empowering Consumer Stories
This Office Hours session features Kate Marple, Director of Communications for the National Center for Medical-Legal Partnership, discussed considerations for empowering collaborations with consumers and answer questions on related communications strategies involving consumer partners. Consumer narratives and storytelling can spur audiences to organized action and build capacity for advocacy in those sharing their lived experience. These […]...Read more
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Health benefits of primary care social work for adults with complex health and social needs: A systematic review
This 2016 paper from Health and Social Care in the Community reviewed the available literature from 1990-2015, aiming to identify and synthesize the available evidence on the health benefits of social work interventions in primary care settings for people with complex health and social needs. Results suggested a promising role for primary care social work […]...Read more
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From one to many: Exploring people’s progression to multiple long-term conditions in an urban environment
This report from Guy’s and St Thomas’ Charity in the UK combines stories and data to explore how people in disadvantaged neighborhoods progress from one chronic medical condition to multiple. The report features in-depth data visualizations showing everything from frequency of chronic condition by age to the sequence of acquisition of multiple conditions. The report […]...Read more
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A framework for advancing health equity and value: Policy options for reducing health inequities by transforming health care delivery and payment systems
This report from Families USA argues that the current shift from volume-based/fee-for-service payment models in healthcare to value or quality-based models is an important opportunity for advancing health equity. However, without including the communities most affected by health inequities in the design and implementation of delivery and payment reforms, there is the risk that this […]...Read more
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Housing and health: An overview of the literature
A literature review on the impact of housing on health by Lauren Taylor, co-author of The American Health Care Paradox, for Health Affairs. She explores four pathways that connect housing and health outcomes: housing stability, quality, safety, and affordability. The review closes with a discussion of policy implications for healthcare organizations, private sector businesses, community […]...Read more
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ROI calculator for partnerships to address the social determinants of health
A tool from The Commonwealth Fund designed to assist community based organizations and medical organizations make the case for how partnering to address complex health and social needs will generate a return on investment. Inputs include which social and medical services a partnership is planning to provide as well as baseline utilization rates and costs […]...Read more
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The 1115 Impact: The role of Medicaid Section 1115 Waivers in complex care
Medicaid Section 1115 Waivers are intended to provide an opportunity for states to design and implement innovative Medicaid policies and programs to better serve our country’s most vulnerable populations. Section 1115 Waivers can include reforms that go beyond just routine medical care, and include evidence-based interventions that impact social determinants and improve health and well-being....Read more
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Office Hours for Complex Care: How to Support Young Adult Peer Mentors in Recovery Programs
This Office Hours session featured Eric Martin, Director of the MetroPlus Association of Addiction Peer Professionals and trainer and supervisor of the 4th Dimension Youth Recovery Club and Peer Support Program, as well as Tony Vezina, Executive Director & Co-Founder of the 4th Dimension Youth Recovery Club and Peer Support Program. Addiction and substance use disorders […]...Read more
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Office Hours for Complex Care: Maximizing partnerships with the criminal justice sector
This Office Hours session features Laura Buckley, Senior Program Manager for Innovation Operations; Dawn Wiest, Director of Action Research and Evaluation; and Tyson Smith, Senior Program Manager for Qualitative Research, who all work on the Camden RESET program at the Camden Coalition of Healthcare Providers. Individuals with complex health and social needs interact with a […]...Read more
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Informational webinar: 2018 conference presentation opportunities
This informational webinar provides an overview of the three types of presentation opportunities for the Putting Care at the Center 2018 conference: workshops, Beehive presentations, and Satellite Sessions. Conference team members walked through the differences between each presentation category, described the application process, and took questions from potential applicants. To learn more about presenting at […]...Read more
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Eviction lab
The first nationwide database of evictions, from Princeton University. Housing has major impacts on health, and evictions are a common way for people to become homeless or unstably housed. This database allows you to see what eviction looks like in your community, and to create custom maps and charts to share with peers and decisionmakers. […]...Read more
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A legal approach to sharing health & education data
Legal restrictions can make data sharing to improve health difficult. This report from Data Across Sectors for Health (DASH) spotlights a cross sector data-sharing agreement between the Chicago Department of Public Health and Chicago Public Schools, detailing how these two institutions were able to legally collaborate and share limited data in order to improve student […]...Read more
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Research and evaluations from CHS’s FUSE model
CSH FUSE (Frequent Users Systems Engagement) is a proven model identifying frequent users of jails, shelters, hospitals and/or other crisis public services and then improving their lives through supportive housing. CSH collects examples of evaluated FUSE programs from across the country on their website. Browse the evaluations...Read more
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Addressing addiction at the Camden Coalition
This brief from the Camden Coalition of Healthcare Providers describes how addiction care can be woven into programs that care for people with complex health and social needs including housing, care management, maternal health and more. Read the brief...Read more
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Interactive complex care map
The Better Care Playbook has introduced an interactive map that let’s users learn about and connect with complex care programs based on target population, care model, and other important features. Programs represented in the Complex Care Map were identified by the Center for Health Care Strategies. The Better Care Playbook is a rich resource library on […]...Read more
Events & Webinars
Recent News
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Notes from the field: Using the Power of Partnership to transform care
At its core, delivering person-centered care requires partnering with those receiving the care. Thes...
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Addressing opioid use disorder at community health centers in California
Nearly 50,000 individuals died of opioid overdoses in 2017. The Centers for Disease Control and Prev...
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Early bird registration extended through October 31 for Putting Care at the Center 2018
Putting Care at the Center 2018, the third annual conference of the National Center for Complex Heal...