National Center
For Complex Health and Social Needs
- Home
- Research & Resources
- Resources(current)
Resources
-
2018 Closing Remarks: Susan Cooper
Closing remarks from Susan Cooper, Senior Vice President/Chief Integration Officer of Regional One Health....Read more
-
2018: The Next Generation of Movement Builders
The Next Generation of Movement Builders was the final plenary session of December 2018’s Putting Care at the Center conference, the second annual conference of the National Center for Complex Health and Social Needs. In recent times, youth from across the Nation have banded together to demand a change to the status quo. Building a […]...Read more
-
2018 Keynote: Ai-jen Poo
The keynote address of Putting Care at the Center 2018, the third annual conference of the National Center for Complex Health and Social Needs. Putting Care at the Center 2018 was December 5-7, 2018, in Chicago, IL. Ai-jen Poo, Director of the National Domestic Workers Alliance and the Co-Director of Caring Across Generations, presented on […]...Read more
-
2018: The Power of Partnership in Transformation
The Power of Partnership in Transformation was the second plenary session of December 2018’s Putting Care at the Center conference, the third annual conference of the National Center for Complex Health and Social Needs. Health care consumers want care that is coordinated, convenient, cost-effective, well-communicated, and respects what matters to them. Consumers can—and should—play a […]...Read more
-
2018: Uncertainty as the Norm
Uncertainty as the Norm was the opening plenary session of December 2018’s Putting Care at the Center conference, the second annual conference of the National Center for Complex Health and Social Needs. From the Affordable Care Act in 2010 to the Tax Cuts and Jobs Act of 2017, the institution of healthcare has become increasingly […]...Read more
-
2018: The Blueprint for Complex Care
The Blueprint for Complex Care is a guide for advancing the field of complex care. Incorporating far-reaching perspectives from published literature, interviews, surveys, and convenings, the Blueprint presents a comprehensive picture of the field of complex care and a set of recommendations for building on existing work. Developed by National Center for Complex Health and […]...Read more
-
2018 Opening Remarks: Kathleen Noonan
Opening remarks from Kathleen Noonan, CEO of the Camden Coalition of Healthcare Providers....Read more
-
Office Hours for Complex Care: How to Incorporate Social Needs into Risk Stratification
This Office Hours session features Rachel Mix, Director, Glenda Armstrong, Care Management Clinical Manager, Kristin Steuck, Care Management Operations Manager, and Chelsea Bishop, Quality Manager at Sooner Health Access Network discussed how they have implemented this process in different practice settings and how providers can take the next steps once the patients are identified. Risk […]...Read more
-
Beyond the grant: A sustainable financing workbook
This workbook from ReThink Health is specifically designed for multisector partnerships that are engaged in population health efforts. It provides modules with practical, user-friendly tools to answer common financing questions and develop action plans for moving beyond short-term grant funding. Explore the workbook...Read more
-
Trauma-informed care implementation resource center
This new website from the Center for Health Care Strategies provides resources for organizations and individuals looking to become more trauma-informed in their care practices. These resources can help improve patient outcomes, increase patient and staff resilience, and reduce avoidable health care service use and costs. The site also includes case studies from organizations that […]...Read more
-
Community Information Exchange toolkit: Collaboration and cross-sector data sharing to create healthier communities
This toolkit from 2-1-1 San Diego is designed to give communities insights and strategies on how to approach development of a local Community Information Exchange (CIE) in their community. A CIE is an ecosystem comprised of multidisciplinary network partners that use a shared language, a resource database, and an integrated technology platform to deliver enhanced […]...Read more
-
Addressing social determinants of health via Medicaid managed care contracts and Section 1115 demonstrations
This report from the Association for Community Affiliated Plans and the Center for Health Care Strategies examines Medicaid managed care contracts or requests for proposals (RFPs) in 40 states, as well as 25 approved Section 1115 demonstrations, identifies common themes in the states’ approaches, and proposes recommendations for federal policymakers. Recommendations include: Make it easier […]...Read more
-
Putting Care at the Center 2018: Workshop resources
Find all available resources from Putting Care at the Center 2018 workshops and Satellite Session here. Not seeing your resources or want to add additional resources? Email [email protected] Satellite Session: Transforming Care through Age-Friendly Health Systems Facilitators: Marie Cleary-Fishman, Raahat Ansari, MaeMargaret Evans, Karineh Moradian Organizations: American Hospital Association, IHI Advisory Council Member, Kaiser Permanente, Southern California Region Resource: Dow...Read more
-
Blueprint for Complex Care
The Blueprint for Complex Care is a joint project of the National Center for Complex Health and Social Needs, the Center for Health Care Strategies, and the Institute for Healthcare Improvement, and provides a strategic plan to support these multidisciplinary innovations and accelerate opportunities to improve care for individuals with complex health and social needs. […]...Read more
-
Inclusion and exclusion criteria for complex care programs: Survey of approaches
This resource from the Center for Health Care Strategies compares inclusion, exclusion, and graduation criteria from complex care programs across the country. Programs use these criteria to consistently and efficiently identify individuals in their patient population who can benefit from enhanced care coordination and also determine when to “graduate” patients out of their programs. Read […]...Read more
-
Management of physical health conditions in adults with severe mental disorders
People with severe mental disorders have a 10-20 year reduction in life expectancy compared to the general population, with the majority of deaths attributable to physical health conditions. This set of guidelines from the World Health Organization outline recommendations for management of physical health conditions and behaviors that constitute risk factors for non-communicable diseases, including […]...Read more
-
Homelessness, health, & medical-legal partnerships
This report from the National Center for Medical-Legal Partnership and the National Health Care for the Homeless Council describes how Healthcare for the Homeless sites develop medical-legal partnerships to provide patients with legal services for issues that directly affect their health. It highlights the impact that medical-legal partnership services had on the outcomes of homeless […]...Read more
-
Policy webinar: NEMT at the Crossroads: Protecting and Improving a Critical Medicaid Program
We all know that getting medical care is a key component to being healthy, and that being able to get to medical appointments is a key component to receiving medical care. However, each year, almost 4 million individuals miss medical appointments due to transportation issues, such as lack of vehicle access, lack of reliable or […]...Read more
-
Tools, policies & templates for addressing unsheltered homelessness
A collection of open-source documents from CSH to support a holistic, community-wide response to unsheltered homelessness. It includes draft policies, provider tools, and system templates to assist with data and analytics, partnering across organizations, and communications. Explore the toolkit...Read more
-
Care that works: Support and Services at Home (SASH)
This report from the Center for Consumer Engagement in Health Innovation highlights the Support and Services at Home (SASH) model from Burlington, Vermont. The program is run through a formalized partnership between affordable housing providers, home health agencies, area agencies on aging and local hospitals, and provides supportive services and care coordination to older adults […]...Read more
-
Implementing an integrated medication-assisted treatment program at community health centers
This research report from the Urban Institute details the California Health Care Foundation’s pilot project to develop sustainable, integrated care models for patients with opioid use disorder in the primary care setting using medication-assisted treatment (MAT). The pilot project was implemented across 10 community health centers in California. Through their evaluation, the Urban Institute identified […]...Read more
-
Transgender health & medical-legal partnerships
This report from the National LGBT Health Education Center and the National Center for Medical-Legal Partnership explores how adding legal expertise to health centers that serve transgender patients can help address social and structural issues that affect these patients’ health. The report includes case studies from medical-legal partnerships in three cities, as well as information […]...Read more
-
State leadership on complex care
In partnership with the National Governors Association, this webinar explored opportunities for state leadership on complex care. Speakers from the National Governors Association will expand on recommendations made in their 2017 report Building complex care programs: A road map for states....Read more
-
Contracting guidance for high-need, high-cost populations
This report from the Health Care Transformation Task Force and the Pacific Business Group on Health provides guidance for payers and providers as they engage in contract negotiations to provide care for high-need, high-cost (HNHC) populations, with recommendations tailored to the contracted level of risk. The 10 critical elements of an ideal contract process listed […]...Read more
-
Consumer Voices for Innovation: Program Evaluation Year 1 – Interim Report
This program evaluation from Community Catalyst’s Center for Consumer Engagement in Health Innovation describes the year one results from Community Catalyst’s Consumer Voices for Innovation grant program. The program funded 6 state health advocacy organizations to catalyze grassroots organizing and base building in health system transformation, focusing on consumers who have presented particular challenges for […]...Read more
-
Promoting better health beyond health care
This report from the Center for Health Care Strategies and the Robert Wood Johnson Foundation explores state-level multi-sector actions for addressing the social, economic, and environmental factors that impact health. The report addresses the following questions: 1. What are the levers across state agencies that could be used to improve population health, either through specific […]...Read more
-
Opportunities to enhance community-based medication management strategies for people with complex health and social needs
This report from the Center for Health Care Strategies addresses an important aspect of complex care: medication complexity. The dangers of medication complexity are amplified by fragmented healthcare delivery, disproportionately affecting individuals with complex health and social needs. The the report lays out opportunities for managing medication complexity in this population, including: Mastering the basics […]...Read more
-
Partnering to catalyze comprehensive community wellness: An actionable framework for health care and public health collaboration
This report from the Health Care Transformation Task Force provides a framework to facilitate collaborative working relationships between the public health and healthcare sectors, in service of the idea that “none of our distinct systems—not healthcare, public health, nor social services—is fully equipped to accomplish its mission alone.” The framework includes tactics and actionable strategies […]...Read more
-
Office Hours for Complex Care: How to Establish and Maintain Street Medicine Programs within a Hospital Setting
This Office Hours session features Dr. Sheryl Fleisch, a psychiatrist at Vanderbilt University Medical Center. Dr. Fleisch provided information and answered questions about how to launch and maintain similar programs in partnership with hospitals and medical centers. Individuals experiencing homelessness along with significant medical and social complexities may encounter treatment barriers that require comprehensive and […]...Read more
-
Complex care and the opioid epidemic
Between 1999 and 2016, opioid overdose deaths increased fivefold in the United States. As the country struggles to address this crisis, the complex care field offers a unique approach. Complex care goes beyond a single disease state and has applicability to public health crises, including the current opioid epidemic. It is imperative that the complex […]...Read more
Events & Webinars
Introducing the Blueprint for Complex Care: Opportunities to advance the field
Date: January 22, 2019
Time: 2:00 pm- 3:00 pm ET
Webinar
Office Hours for Complex Care: Roundtable discussion of the Blueprint for Complex Care
Date: February 13, 2019
Time: 3:00-4:00 pm ET
Office Hours
Recent News
-
Kaiser Permanente Care Management Institute and the National Center for Complex Health and Social Needs to Host Webinar on Innovative Approaches to Complex Care
Oakland, January 10, 2019 – Kaiser Permanente’s Care Management Institute will host a webinar with t...
-
Putting Care at the Center 2018 conference recap
On December 5-7, 2018, over 650 complex care innovators from across sectors and across the country g...
-
Putting Care at the Center 2018: Workshop resources
Find all available resources from Putting Care at the Center 2018 workshops and Satellite Session he...