The practice of complex care requires significantly different knowledge, skills, and abilities than traditional practice, and proper training and support for the complex care workforce is a significant need of the field. While there is growing awareness of some of the major competencies (e.g. trauma-informed care) that differentiate and are foundational to complex care, there has been no effort until now to name and define a comprehensive set of core competencies for the field.

The Blueprint for Complex Care lays out 11 recommendations to strengthen the field of complex care. The first recommendation is to develop core competencies for the field and practical tools to support their use. Core competencies will enable the development of true standards of practice that can be quantified, trained, and measured.

In response to this recommendation, the National Center and its partners are convening a working group to develop a set of core competencies for the field of complex care. The group will consist of experts from diverse backgrounds and sectors, including complex care consumers.

The core competencies working group is chartered by the Field Coordinating Committee, a body made up of representatives from the National Center, the Center for Health Care Strategies (CHCS), the Institute for Healthcare Improvement (IHI), Community Catalyst’s Center for Consumer Engagement in Healthcare Innovation (CCEHI), and the Alliance for Strong Families and Communities, tasked with ensuring collaboration and alignment among field-building efforts sparked by the Blueprint.

Working group members

We are excited to announce the 15 working group members, selected from over 50 nominations for their extensive experience in and diverse perspectives on complex care. These practitioners, educators, and consumers will meet regularly in the first half of 2020 and will collectively draft a report with suggested core competencies for the field of complex care to be released in the fall of 2020. Read more on our blog.

  • Mark Humowiecki, Chair, General Counsel & Senior Director for National Initiatives, Camden Coalition of Healthcare Providers
  • Scune T. Carrington, Director, Behavioral Health Community Partner Program, Beth Israel Lahey Health Behavioral Services
  • Martha Chavis, Executive Director, Camden Area Health Education Center (AHEC)
  • Barbara Crider, JD, Executive Director, York County Community Action
  • Anna Rebecca Boorse Doubeni, Associate Professor of Clinical Family Medicine and Community Health, University of Pennsylvania, Perelman School of Medicine
  • Jonathon Dale Harp, Health Coach, Centerstone
  • Marsha Johnson, Managing Principal, Health Management Associates
  • Dr. Regina Leonard DNP, MAT, RN, Complex Care Research Nurse, Kaiser Permanente Mid-Atlantic Research Institute
  • Farhad Modarai, DO, Associate Regional Medical Officer, CareMore Health – North Carolina
  • Tina R. Sadarangani, Assistant Professor, New York University Rory Meyers College of Nursing
  • Sara Reid, Consumer Board Member, Boston Healthcare for the Homeless
  • Jodie Sevier, Community Health Worker, Clinically Integrated Network- ACO- Des Moines Chapter
  • Lesly Starling, BA, BSN, RN, Complex Care Navigator, Kalispell Regional Healthcare
  • Janice Tufte, Patient Partner, Hassanah Consulting
  • Jonathan K. Weedman, CCTP, LPC, Vice President, Population Health, CareOregon
  • Anne Whitman, Senior Community Researcher, Center for Excellence for Psychosocial and Systemic Research MGH

Download the project summary