A Strategic Plan for Advancing the Field

Advancing the emerging complex care field to effectively address root causes of poor health cannot be achieved by individual organizations. Doing so requires a coordinated effort across many organizations, communities, and states to align common goals. The Blueprint for Complex Care, a joint project of the National Center for Complex Health and Social Needs, the Center for Health Care Strategies, and the Institute for Healthcare Improvement, provides a strategic plan to support these multidisciplinary innovations and accelerate opportunities to improve care for individuals with complex health and social needs.

In developing the Blueprint, the authors listened to experts and frontline stakeholders – including consumers, providers, administrators, executives, and more – to outline the goals, needs, and priorities of the complex care movement. The resulting report assesses the current state of the field and outlines actionable recommendations to help the field reach its full potential for improving care delivery for the nation’s most vulnerable patients. It outlines strategies for:

  • Developing a shared identity
  • Codifying standards
  • Building a collective knowledge base
  • Bolstering leadership and grassroots support
  • Solidifying sustainable funding and effective policies

The Blueprint, made possible through the Robert Wood Johnson Foundation, The Commonwealth Fund, and The SCAN Foundation, aims to guide the maturing field and provide a clear path for achieving an ambitious set of goals. It seeks not to dictate what the field should look like, but rather to facilitate a conversation among a diverse array of committed stakeholders to ultimately build a set of practices and knowledge that lead to improved lives for patients with the most complex needs.

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Complex Care Champions

Leading organizations in healthcare innovation, policy, and delivery from across the country have endorsed the Blueprint, thereby confirming their support as Complex Care Champions to play a role in advancing the field.

  • AmeriHealth Caritas
  • Boston Health Care for the Homeless Program
  • California Healthcare Foundation
  • Care Oregon’s Housecall Providers
  • Cityblock
  • Denver Health and Hospital Authority
  • Freeman Health System
  • Health Leads
  • Health Management Associates
  • Indiana University
  • Jefferson Center for Interprofessional Practice and Education, Thomas Jefferson University
  • Jefferson Health
  • John A. Hartford Foundation
  • Johns Hopkins Healthcare
  • Kaiser Permanente
  • Maimonides Medical Center
  • National Center for Medical-Legal Partnership, George Washington University
  • National Governors Association
  • New Jersey Health Care Quality Institute
  • NYC Health + Hospitals
  • Partners HealthCare
  • Puget Sound Regional Fire Authority
  • Qsource
  • Rutgers Center for State Health Policy
  • Sisters Together and Reaching
  • UnitedHealth Group
  • University of Utah Health Sciences
  • Virtua Health System

Add your organization as a champion