A strategic plan for advancing the field

Advancing the emerging complex care field to effectively address root causes of poor health cannot be achieved by individual organizations. Doing so requires a coordinated effort across many organizations, communities, and states to align common goals. The Blueprint for Complex Care, a joint project of the National Center for Complex Health and Social Needs, the Center for Health Care Strategies, and the Institute for Healthcare Improvement, provides a strategic plan to support these multidisciplinary innovations and accelerate opportunities to improve care for individuals with complex health and social needs.

In developing the Blueprint, the authors listened to experts and frontline stakeholders – including consumers, providers, administrators, executives, and more – to outline the goals, needs, and priorities of the complex care movement. The resulting report assesses the current state of the field and outlines actionable recommendations to help the field reach its full potential for improving care delivery for the nation’s most vulnerable patients. It outlines strategies for:

  • Developing a shared identity
  • Codifying standards
  • Building a collective knowledge base
  • Bolstering leadership and grassroots support
  • Solidifying sustainable funding and effective policies

The Blueprint, made possible through The Commonwealth Fund, the Robert Wood Johnson Foundation, and The SCAN Foundation, aims to guide the maturing field and provide a clear path for achieving an ambitious set of goals. It seeks not to dictate what the field should look like, but rather to facilitate a conversation among a diverse array of committed stakeholders to ultimately build a set of practices and knowledge that lead to improved lives for patients with the most complex needs.

Download the Blueprint for Complex Care

Download the Executive Summary

Download the Blueprint recommendations

Download the Blueprint for Complex CareDownload the Blueprint for Complex Care
Download the Blueprint for Complex Care Executive SummaryDownload the Executive Summary

Complex care core competencies working group

The complex care core competencies working group addresses the first recommendation of the Blueprint for Complex Care. Fifteen working group members for the core competencies working group have been selected — learn more about the working group here. Have thoughts about what core competencies for the field should look like? Fill out this form to let us know what you’re thinking about.

Get involved

Have feedback on the Blueprint for Complex Care? Fill out our feedback form.

Complex Care Champions

Leading organizations in healthcare innovation, policy, and delivery from across the country have endorsed the Blueprint, thereby confirming their support as Complex Care Champions to play a role in advancing the field.

  • AbsoluteCARE, Inc
  • ACT.md
  • AmeriHealth Caritas
  • Boston Health Care for the Homeless Program
  • Bremerton Fire Department
  • Bronson Healthcare
  • California Healthcare Foundation
  • Camden Area Health Education Center
  • Care Oregon’s Housecall Providers
  • Case Management Society of America
  • Center for Health and Social Care Integration at Rush University Medical Center
  • Centerstone
  • Cityblock
  • Communally
  • Community Catalyst
  • Community ConneXor
  • CSH
  • Denver Health and Hospital Authority
  • Dignity Health: Yolo Adult Day Health Center
  • Dominion Behavioral Health Policy
  • Essential Hospitals Institute
  • Families USA
  • Fountain House Inc.
  • Freeman Health System
  • Glenside Care LTd
  • Graceful Seniors
  • Health Hats
  • Health Leads
  • Health Management Associates
  • Hill Country Health and Wellness Center
  • Indiana University
  • Inland Empire Health Plan
  • Jefferson Center for Interprofessional Practice and Education, Thomas Jefferson University
  • Jefferson Health
  • JEVS Human Services
  • John A. Hartford Foundation
  • Johns Hopkins Healthcare
  • JourneyCare
  • Kaiser Permanente
  • Keswick
  • Maimonides Medical Center
  • Maine Council on Aging
  • Medical Network One
  • National Center for Medical-Legal Partnership, George Washington University
  • National Governors Association
  • National Health Care for Homeless Council
  • National Health Data Systems, Inc
  • New Jersey Health Care Quality Institute
  • New Trails Navigators
  • Nonprofit Finance Fund
  • NYC Health + Hospitals
  • PACE Southeast Michigan
  • Partners HealthCare
  • Partnership to Fight Chronic Disease
  • Patient Care Intervention Center
  • Penn Medicine Lancaster General Health Care Connections
  • Project HOME
  • Providence St. Joseph Health
  • Puget Sound Regional Fire Authority
  • Qsource
  • Rutgers Center for State Health Policy
  • Samuel Merritt University
  • SCAN Health Plan
  • Senscio Systems
  • Sisters Together and Reaching
  • Sparrow Hospital
  • SUNY Upstate University Hospital
  • Ukiah Valley Street Medicine (Adventist Health Ukiah Valley)
  • UnitedHealth Group
  • University of Nebraska Department of Neurological Sciences
  • University of Utah Health Sciences
  • Uplift Solutions
  • Urban Health Institute, Cooper Advanced Care Center
  • Virtua Health System
  • We Care Advocates

Add your organization as a champion

Blueprint webinars

Hear from the authors of the Blueprint for Complex Care as well as experts in the field on the goals of the Blueprint, how it was developed, insights into the document’s recommendations, and opportunities to get involved. Click the links below to view the webinar recordings.

Introducing the Blueprint for Complex Care: Opportunities to advance the field (January 22, 2019)

Office Hours for Complex Care: Roundtable discussion of the Blueprint for Complex Care (February 13, 2019)