Consumer Leadership

It is vital that the experiences of people with complex health and social needs and their caregivers inform the work of the National Center. Since our inaugural conference in 2016, the National Center has welcomed Consumer Scholars from organizations across the country to share their lived experiences and valuable insights on how to improve our broken system. Consumer Scholars take an active role in our annual Putting Care at the Center conference and form an ongoing cohort that works to build advocacy skills and present on areas of expertise at future conferences on our national webinars, and more.

Consumers are also represented on our Advisory Committee, where they act as strategic advisors for the National Center.

To learn more about the Consumer Scholar program and other leadership opportunities please reach out to our team at

Learn more about Consumer Leadership at the National Center

Meet Our Consumers

Troy’s Story: A New Way of Health

Lezrette’s Story: We Wanted Doctors to Sit Down and Listen to Us