This toolkit from the National Center for Complex Health and Social Needs was designed to be a simple and accessible way to learn about one of the least understood and most challenging aspects of complex care: making the mission and margin align.
With support from The Commonwealth Fund, we interviewed more than 100 health and social system leaders and innovators to understand:
- what matters most in creating the case for complex care,
- how to adjust the case in times of crisis, and
- ways to champion efforts in various environments.