This toolkit from the National Center for Complex Health and Social Needs was designed to be a simple and accessible way to learn about one of the least understood and most challenging aspects of complex care: making the mission and margin align. 

With support from The Commonwealth Fund, we interviewed more than 100 health and social system leaders and innovators to understand: 

  • what matters most in creating the case for complex care, 
  • how to adjust the case in times of crisis, and 
  • ways to champion efforts in various environments. 

Explore the toolkit