The National Center offers in-person and online opportunities to convene and support a broad range of clinicians, researchers, policymakers, and consumers who are developing, testing, and scaling new models of team-based, integrated care.

If you or your organization would like to organize a webinar or event with the National Center, please contact our team at [email protected]

 

Apply for a satellite session slot at Putting Care at the Center 2018. Satellite sessions are the perfect opportunity to dive deep into the issues that most concern your organization, shine a light on new strategies for the field of complex care, highlight the needs of key populations, or address any other aspects of complex care that you feel deserve extra attention.

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Consumer narratives and storytelling can spur audiences to organized action and build capacity for advocacy in those sharing their lived experience. These stories can also serve as qualitative data to inform program implementation and support development efforts. While this can be a powerful communications tool, great care should be placed in working with the consumers and developing products that share their stories in a meaningful, empowering, and ethical way.

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Earlier this year, the Centers for Medicare and Medicaid Services published new guidance that allows states to impose work requirements on Medicaid recipients using Section 1115 Waivers. Such waivers would require beneficiaries to prove employment or participation in job search activities in order to receive health coverage under the program. Work requirements create additional barriers to coverage for patients with complex health and social needs.

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Working with individuals with complex needs has the potential to change lives and provide wellness and self-sufficiency for those who need it most. However, patient-facing staff may encounter circumstances in their work can that result in their own trauma or invoke past personal traumas. Without a thoughtful, trauma-informed approach from all levels of an organization, the organization risks staff burnout through secondary trauma, leading to low staff retention and low quality of services to clients.

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