The field of complex care is grappling with questions around demonstrating value: beyond cost savings, how can complex care programs prove their impact? The question of which outcomes to measure is particularly important in behavioral health. Few published evaluations of complex care programs address behavioral health outcomes, and common behavioral health outcome measures may not be appropriate for complex care.
The Front Door Initiative is a grant-funded project at the Allegheny Health Network Jefferson Hospital to address needs related to social determinants of health for patients in the emergency department. In this webinar, panelists from Allegheny Health Network and Cornerstone Care shared how the Front Door Initiative’s process is helping meet the needs of their...
In the highest-performing teams, members feel safe to take interpersonal risks — to speak up, to push back, to challenge the status quo. In this webinar, Kari Mader of Aurora Wellness Community at the University of Colorado and Kyle Turner of the University of Utah College of Pharmacy discussed how teams form and evolve, and how psychological safety can help smooth the bumps along the way. During the webinar, they analyzed the development of their own teams, and exchanged tips for fostering psychological safety.
A webinar hosted by the National Consumer Scholars For many people, receiving a serious medical diagnosis for themselves or a loved one is a turning point in life. In the moments following a diagnosis, care providers have the opportunity to ensure that their patients understand the prognosis, process complex emotions, and connect to follow-up care...