This special report from the National Academy of Medicine begins to separate the complex health and social needs population into segments such as people with multiple chronic conditions, non-elderly disabled, frail elderly, children with complex needs, and more. Evidence-backed complex care models are then matched to each sub-population. Read the report The National Academy of...

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This brief from Center for Health Care Strategies, Inc. (CHCS) is a practical guide to maximizing the value of community health workers on complex care teams. The brief covers recruitment, training, team integration, and support of this important role. Read the brief

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The Better Care Playbook was introduced at the inaugural conference of the National Center for Complex Health and Social Needs. It is a rich resource library on improving care for people with complex health and social needs, created by the Institute for Healthcare Improvement (IHI), along with five major US healthcare foundations: the Commonwealth Fund,...

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COACH was pioneered by the Camden Coalition of Healthcare Providers as a framework to build authentic healing relationships with people with complex health and social needs. Each letter in the acronym describes the tools and techniques that care team members can use to work with consumers toward sustained behavior change, and to track progress in...

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