This e-book resource from The College for Behavioral Health Leadership (CBHL) summarizes what was learned from the CBHL 2020 virtual “Un-Summit,” and provides information on and links to tools used by teams in each of the communities featured; Philadelphia, PA, Austin, TX, and Douglas County, CO. By sharing the case studies and key take-aways from...
This tool from New York City Health + Hospitals features open-source implementation tools which can be customized and used to support health systems’ efforts to identify, understand, and treat patientswith complex needs. This guide provides step-by-step guidance on: Risk scoring and stratification: using data and analytics to identify patients with complex needs Segmentation: combining analytics...
This playbook from Kaiser Permanente provides guidance on caring for patients with social needs within a COVID-19 context. The playbook includes information on how to assess patients’ social needs, connect them to resources to address those needs, and follow up to ensure needs were met and to coordinate care as appropriate. It is intended for...