A review of the current state of the field of complex care from the Center for Health Care Strategies, Inc. (CHCS). This report identifies current gaps in knowledge, including segmentation, measuring quality outcomes, and aligning financial incentives across systems, and maps a path forward. Read the report here
The concept of an authentic healing relationship was first identified through consumer interviews conducted by the Camden Coalition of Healthcare Providers in 2013. Individuals with complex health and social needs who had participated in the Camden Coalition’s care management intervention pointed to the strong relationships their Camden Coalition team members had built with them as...