This brief from the Center for Health Care Strategies describes a process used to identify a set of patient- and staff-reported measures for the eight Advancing Integrated Models pilot sites. These measures can supplement traditional utilization, outcomes, and cost measures and support complex care programs interested in expanding their capacity to evaluate care delivery innovations....
This brief from the Commonwealth Fund gives recommendation on how to reenvision care delivery models and develop policies and practices that protect Medicare beneficiaries living with chronic conditions after reviewing literature on how COVID-19 impacted these vulnerable populations. The brief: summarizes the ways in which the coronavirus pandemic has affected Medicare beneficiaries living with chronic...
Consumer engagement is becoming a popular concept in healthcare, with organizations increasingly understanding the value in working closely with those they serve in order to improve their programs and outcomes. But what are the experiences of the program staff and consumers who take part in consumer engagement activities? A joint project between staff at the...