This toolkit from the National Center for Complex Health and Social Needs was designed to be a simple and accessible way to learn about one of the least understood and most challenging aspects of complex care: making the mission and margin align.  With support from The Commonwealth Fund, we interviewed more than 100 health and...

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Starting or growing a new complex care program can be overwhelming. With the goal of providing person-centered care that bridges organizations and sectors, complex care programs are often structured differently than traditional healthcare or social service programs.  Our Complex Care Startup Toolkit is a practical collection of guides, templates, and other tools to help you launch and...

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NJ Spotlight, December 21, 2018 Lessons learned in caring for residents with highly complex health challenges in Camden and other New Jersey cities — have now been woven into a national playbook that seeks to help organizations everywhere improve clinical outcomes and patient satisfaction while better controlling the cost of care. The National Center for...

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Stakeholder Health, December 20, 2018 Lauran Hardin, MSN, RN-BC, CNL, FNAP, is the Senior Advisor, Partnerships and Technical Assistance, for the National Center for Complex Health and Social Needs and senior director at the Camden Coalition. In this role she continues her past experience providing consulting, co-design and coaching in complex care transformation. Her special...

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