Since the Blueprint for Complex Care was released in December 2018, the National Center has been collaborating with many partners to respond to the recommendations and questions that the report presented. One of the recommendations, to develop a set of core competencies for the complex care field, inspired a year-long process of discussing the complex care workforce, conducting extensive research, and convening experts in complex care delivery. 

We’re excited to share with you the progress we’ve made.

To develop these common elements necessary for members of complex care teams, the National Center convened a diverse working group of 15 complex care experts. The group has virtually met four times during autumn 2019 in advance of its first in-person meeting on February 27, 2020. The working group has based its conversations on literature reviews, existing core competencies in related fields, and key informant interviews.

Now we are turning to you to help us continue our research. We have interviewed leaders of professional and educational associations, leaders of healthcare and social care institutions, and individuals directly serving those with complex health and social needs. However, we still have more research to do. As a fellow member of the dynamic and growing field of complex care, you have a unique perspective on what it takes to do this work well.

Please complete this survey that asks you to consider the essential knowledge, skills, and attitudes required for frontline members of complex care teams to appropriately serve and support individuals with complex health and social needs. The working group will use your ideas to help develop the draft core competencies, which will be shared with the field for feedback in spring or summer of 2020. The final core competencies will be showcased at the National Center’s annual conference, Putting Care at the Center 2020, October 28-30 in Philadelphia, PA.

The survey is now closed.