Announcing three new resources — from Health Leads, J-PAL North America, and the Penn Center for Community Health Workers — designed to help organizations who are developing, testing, or attempting to replicate complex care initiatives, created in partnership with the National Center.

The resources stem from the three organizations’ presentations in the implementation science and practice workshop track at last year’s Putting Care at the Center conference. The goal of the track was to help conference attendees accelerate the adoption of innovative, high-impact solutions that improve quality and lower costs of care. The three selected organizations presented workshops as well as accompanying stations in the conference’s interactive Beehive, and post-conference were tasked with developing practical tools based on their workshops to be shared widely with the field of complex care.

Explore the new resources below:

Resource referral guide & template

This guide from Health Leads is based on their workshop “Addressing social needs across the care continuum: Practical solutions for screening, referral, and navigation” at Putting Care at the Center 2018. The guide is intended to help healthcare and community-based organizations create and maintain high-quality resource listings to address clients’ social needs, and includes the steps these organizations can take to better understand and proactively address barriers to access. It includes a referral template, example referral, and guides to creating and tracking client-centered referrals as well as using client feedback to improve resource connections.

Download the guide

Case study: Generalizability framework

This tool from the Abdul Latif Jameel Poverty Action Lab (J-PAL) North America is based on their workshop “Will It Work Here? A Generalizability Framework for Applying Evidence From Impact Evaluations in New Contexts” at Putting Care at the Center 2018. The tool introduces J-PAL’s “generalizability framework,” a practical approach for using evidence to assess whether a given program can be replicated or adapted to work in a new setting. It uses a case study to illustrate the framework can be used to assess whether an evidence-based community health worker model might work in an outpatient primary care center in rural Indiana.

Download the guide

Reducing health disparities: Strategies to support effective community health workers

This policy brief from the Penn Center for Community Health Workers, home of the IMPaCT community health worker (CHW) model, is based on their workshop “One size does not fit all: Adapting evidence-based interventions to fit local contexts while also maintaining fidelity” at Putting Care at the Center 2018. The brief highlights financing and policy strategies – including value-based payments, program accreditation, and incentives to implement solutions correlated with high-quality programs – that can help state and federal policymakers optimize the use of the CHW workforce to better care for individuals with complex health and social needs.

Download the brief