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The state of the field of complex care 2022
January 25, 2022By Mark Humowiecki, General Counsel and Senior Director for National Initiatives; Carter Wilson, Associate Director for National Center for Complex Health and Social Needs...Read more
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Consumer spotlight: A busy and exciting end to 2021
January 25, 2022By Evelyne Kane, Program Manager, Community Engagement The final months of 2021 brought many exciting opportunities in our consumer engagement work. Our Amplify participants were featured presenters in several statewide and national events, and our 2022-2023 cohort of Consumer Scholars kicked off their program year!...Read more
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Bridging margin and mission: Making the value case for complex care
November 30, 2021By Lauran Hardin MSN, CNL, FNAP, FAAN, and Mark Humowiecki, JD For those of us working in the field of complex care, COVID-19 has only underlined the urgency of attending to the needs of this population, and opinions and policy are changing as a result. More community and health system partners are coming to the […]...Read more
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Student Hotspotting: A commitment to community engaged learning at Southern Illinois University School of Medicine
November 4, 2021By Meghan Golden, DSW, LCSW, Director of Community Health, Director of Survivor Recovery Center; Janice Frueh, PharmD, Clinical Associate Professor Southern Illinois University School of Pharmacy Edwardsville, Medical Coordinator for Survivor Recovery Center; Janet Albers, MD, Chair of Department of Family & Community Medicine; Hope Cherry, MA, BS, Program Director, Department of Family & Community […]...Read more
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Trust, trauma, and healing: Putting Care at the Center 2021 conference recap
October 26, 2021By Hannah Mogul-Adlin, Senior Communications Manager The COVID-19 pandemic and its disproportionate impact on people with complex health and social needs shaped the theme of our sixth annual — and second virtual — conference for the complex care field. The theme of Putting Care at the Center 2021 was Trust, trauma, and healing in our […]...Read more
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Complex care training in practice: Using the core competencies
October 7, 2021By Rebecca Koppel, Program Manager for Field Building and Resources “What do you think the patient’s life is like outside of this hospital?” That’s the question posed by Dr. Anna Doubeni to medical students, residents, fellows, and colleagues. She asks this question because she understands the importance in complex care of understanding the patient’s world, […]...Read more
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New toolkit for managers and educators looking to teach and train in complex care
October 5, 2021By Rebecca Koppel, Program Manager for Field Building and Resources Are you developing complex care education for students? Or a training program for care team members? We can help! Delivering coordinated, person-centered care to people with complex needs requires specific skills, knowledge, and attitudes. The introduction of the Core competencies for frontline complex care providers […]...Read more
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Resources from the 2020-2021 regional complex care convenings
September 28, 2021Each year, the National Center selects host organizations across the country to hold regional complex care convenings in their communities. These convenings gather local stakeholders to address a barrier to person-centered, integrated care. Despite the COVID-19 pandemic forcing our 2020-2021 host organizations to be flexible with the format and timing of their convenings, they were […]...Read more
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Lessons on virtual collaboration from the 2020 regional complex care convening cohort
September 27, 2021By Alexandra Lipira, Program Coordinator for Field Building and Resources In spring of 2021, the Camden Coalition’s National Center for Complex Health and Social Needs (National Center) concluded the second cohort of our regional complex care convenings project. The goal of this project is to support communities across the country in strengthening cross-sector partnerships and […]...Read more
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Consumer Spotlight: Camden’s COVID Community Ambassadors
July 28, 2021Maritza Gomez, Program Manager, Community EngagementEvelyne Kane, Program Manager, Community Engagement The Camden Coalition of Healthcare Providers (Camden Coalition) has long recognized the importance of partnering with complex care consumers to ensure that lived expertise informs our work. In 2015, we created a Community Advisory Committee (CAC) to formalize our interactions with consumers and community […]...Read more
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2021 conference overview: Learning from trauma, building trust, and nurturing community healing
July 23, 2021By Teri Willard, Administrative Coordinator, Field Building and Resources Trust, trauma, healing — three words at the forefront of our minds not only as health and social care organizations but as people of a nation. Over the past two years, amidst a pandemic and a renewed call for racial justice, we have seen an acceleration […]...Read more
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New toolkit for developing complex care programs
June 29, 2021By Rebecca Koppel, Program Manager for Field Building and Resources Starting and operating a new complex care program means understanding how existing systems of care fail to support people with complex health and social needs and building new staffing structures, workflows, processes, and partnerships to better meet those needs. That’s hard work! How do you […]...Read more
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What does the future of nursing look like? According to the National Academy of Medicine, a lot like the complex care field
June 3, 2021The National Academy of Medicine recently released “The Future of Nursing 2020-2030: Charting a Path to Achieve Health Equity,” a consensus study with recommendations for the next decade of the nursing profession. The Camden Core Model, the Camden Coalition’s signature care management model for individuals with complex health and social needs, was highlighted as an […]...Read more
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An evaluation of the National Center — and an invitation to help us plan the next phase of our work
May 25, 2021By Mark Humowicki, Senior Director of National Initiatives In 2016, with support from the Robert Wood Johnson Foundation, AARP, and Atlantic Philanthropies, the Camden Coalition announced the formation of a new “National Center.” We didn’t have a name, a website, or a strategic plan, but nevertheless we immediately organized a series of open-invitation town halls […]...Read more
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Conducting consumer-led research to explore consumer engagement experiences
April 28, 2021By Evelyne Kane, Program Manager for Community Engagement at the Camden Coalition; Danielle Hodges, Program Manager for Data and Quality Improvement at the Camden Coalition; Olivia Richard, National Consumer Scholar; Stephanie Burdick, National Consumer Scholar; and Suzette Shaw, National Consumer Scholar Since 2016 the National Center has engaged grassroots leaders from across the country in […]...Read more
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What do complex care ecosystems across the country look like? Announcing the Ecosystems Community Learning Collaborative members
April 27, 2021By Rebecca Koppel, Program Manager for Field Building & Resources In mid-March of 2020, The National Center was preparing to announce and begin accepting applications for the Ecosystems Community Learning Collaborative (Learning Collaborative). The Learning Collaborative is a results- and action-oriented convening to support organizations in developing and strengthening ecosystem approaches to serving the root […]...Read more
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Consumer spotlight: National events and local leadership
April 22, 2021By Evelyne Kane, Program Manager for Community Engagement In our second edition of our Consumer Spotlight blog series we bring you these updates about recent work of three of the complex care consumers who make up our consumer voices bureau, Amplify: Mia Matthews In February, Mia Matthews co-led a roundtable learning session for participants of […]...Read more
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How can state officials help dismantle structural racism? Lessons from New Jersey
March 25, 2021Read the adapted welcome remarks by our CEO Kathleen Noonan for “Dismantling Systemic Racism in Pennsylvania State Agencies,” an immersion workshop sponsored by the Pennsylvania Office of Health Equity on March 23, 2021. This workshop was one of the Camden Coalition’s National Center’s 2021 regional convenings. Thank you Governor Wolf and thank you Director Saunders […]...Read more
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Virtual Student Hotspotting: Using simulation-based education during the COVID pandemic at Samuel Merritt University
March 3, 2021By Lillian Khan, BS, 2nd Year Entry Level Master of Science in Nursing (ELMSN) student at Samuel Merritt University(SMU); Amin Azzam, MD, MA, Simulation Educator and Professor at Samuel Merritt University; Teresa Gwin, EdD, RN, GNP, Associate Professor, and Assistant Director, Family Nurse Practitioner Program, College of Nursing, Samuel Merritt University; Michael J. Negrete, PharmD, […]...Read more
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NJ case study: Using the complex care core competencies to support substance use disorder treatment
February 19, 2021By Dayna Fondell, Senior Clinical Manager for Clinical Redesign Initiatives; Shelby Kehoe, Program Assistant for Policy and Advocacy; Rebecca Koppel, Program Manager for Field Building and Resources; and Mouy Pan, Program Manager for Clinical Redesign Initiatives In response to the opioid epidemic and rising overdoses, New Jersey, like many other states, has invested in a […]...Read more
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Consumer spotlight: Amplifiers hard at work
February 18, 2021By Evelyne Kane, Program Manager for Community Engagement In October 2020, we launched Amplify: A consumer voices bureau to increase opportunities for organizations across the country to include the voices and perspectives of complex care consumers in their work. Since the launch, several members of Amplify have been busy using their lived expertise to help […]...Read more
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Integrating community health workers and peer support specialists into complex care teams: Tools from California’s Whole Person Care program
January 25, 2021By Amanda Clarke, Director of Programs, California Health Care Safety Net Institute; Zoe So, Program Coordinator, California Health Care Safety Net Institute Community health workers (CHWs) and peer support specialists (peers) are vital members of complex care teams. They draw on their personal experiences and close community ties to develop trusting relationships with clients and […]...Read more
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Community health workers and peers are essential to counties’ COVID-19 response
January 25, 2021By Amanda Clarke, Director of Programs, California Health Care Safety Net Institute; Megan Renfrew, Director of Communications, California Association of Public Hospitals and Health Systems and the California Health Care Safety Net Institute; Zoe So, Program Coordinator, California Health Care Safety Net Institute While community health workers (CHWs) and peers operate under many different job […]...Read more
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A 2021 New Year’s resolution: Speak up
December 11, 2020By Mark Humowiecki, Senior Director, National Center for Complex Health and Social Needs If 2020 taught the field of complex care anything, it can be summed up in two words: speak up. While our field includes passionate advocates, we are best known for designing and operating interventions that address complex health and social needs. These […]...Read more
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Teamwork, resilience, and health justice: Putting Care at the Center 2020 conference recap
November 18, 2020By Hannah Mogul-Adlin, Communications Manager Every year the National Center brings the complex care field together for the annual Putting Care at the Center conference. Usually an in-person event, Putting Care at the Center 2020 was our very first virtual forum. Despite being held virtually due to the COVID-19 pandemic, this year’s conference was our […]...Read more
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Introducing the Community Ecosystem Learning Collaborative: Develop a complex care ecosystem in your community
October 26, 2020By Rebecca Koppel, Program Manager for Field Building & Resources At last year’s National Center conference, Putting Care at the Center 2019, we focused on the theme It takes an ecosystem: Complex care across the community. Speakers and workshop leaders discussed the importance of cross-sector sector collaboration to address root causes of complex needs. That […]...Read more
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Student Hotspotting: Self-efficacy and empathy at the Jefferson hub
October 12, 2020By Tracey Vause Earland, PhD, OTR/L, Associate Professor, Jefferson College of Rehabilitation Sciences, Jefferson Student Hotspotting Program, Lead; Megan Hershman, MS, Advanced Programs Coordinator, Jefferson Center for Interprofessional Practice and Education; Quadira McPherson, BS, Program Assistant, Jefferson Center for Interprofessional Practice and Education In a new study from Thomas Jefferson University (Jefferson), researchers found that […]...Read more
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Responding to COVID-19: Finding and leveraging partnerships
September 18, 2020By Carter Wilson, Associate Director for the National Center, and Rebecca Koppel, Program Manager for Field Building & Resources Individuals with complex health and social needs are particularly vulnerable during a pandemic like COVID-19. Many have compromised immune systems, crowded living conditions, and jobs that either require them to work out of the home or […]...Read more
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Responding to COVID-19: Switching to virtual care delivery
September 18, 2020By Carter Wilson, Associate Director for the National Center, and Rebecca Koppel, Program Manager for Field Building & Resources Individuals with complex health and social needs are particularly vulnerable during a pandemic like COVID-19. Many have compromised immune systems, crowded living conditions, and jobs that either require them to work out of the home or […]...Read more
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Responding to COVID-19: Innovating and adapting to new services, populations, and opportunities
August 11, 2020By Carter Wilson, Associate Director for the National Center, and Rebecca Koppel, Program Manager for Field Building & Resources Individuals with complex health and social needs are particularly vulnerable during a pandemic like COVID-19. Many have compromised immune systems, crowded living conditions, and jobs that either require them to work out of the home or […]...Read more
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How people with complex health and social needs can become advocates for change
June 24, 2020By Mia Matthews, President/Executive Director, CHANs Promise Foundation; 2019-2020 National Consumer Scholar through the National Center for Complex Health and Social Needs I became an advocate for kids with complex medical needs after losing my daughter who was born with a host of medical complexities. Channing was a bright, growing toddler who went into respiratory […]...Read more
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Addressing barriers to care in metro Atlanta
June 24, 2020By Alex Lipira, Program Assistant for Field Building and Resources The Blueprint for Complex Care highlighted the need for more local connectivity to create coordinated care for individuals with complex health and social needs. The National Center developed the regional complex care convenings project in response to act as a catalyst for local communities facing […]...Read more
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Establishing complex care core competencies
June 4, 2020By Mark Humowiecki, Senior Director, Camden Coalition’s National Center for Complex Health and Social NeedsChair of the complex care core competencies working group “To do complex care, you need to be tenacious.” — Jonathan Weedman, CareOregon The practice of complex care is radically different from traditional healthcare. It relies on integrated teams and cross-sector collaborations […]...Read more
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Principles for the complex care workforce: Reflections on developing core competencies
June 4, 2020By Sara Reid, Consumer Board Member, Boston Healthcare for the HomelessLived Experience Vice Chair, complex care core competencies working group Content note: brief discussion of suicidal ideation I often wonder: Why should we think, talk, and write more about what is already obvious to those of us who are connected with and providing healthcare support […]...Read more
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Training the complex care workforce: Reflections on developing core competencies
June 4, 2020By Anna Doubeni, Associate Professor of Clinical Family Medicine and Community Health, University of Pennsylvania, Perelman School of MedicineEducation Vice Chair of the complex care core competencies working group As the impact of both the COVID-19 pandemic and social injustice unfold around us and we struggle as a society to find our grounding, I am […]...Read more
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Note from our CEO on what is happening in our communities
June 2, 2020By Kathleen Noonan, CEO, Camden Coalition of Healthcare Providers We write in sadness and with grave concern about what is happening in our country. Sadness because the protests we’ve seen are inevitable and necessary in the wake of centuries of structural racism, manifest most recently in incidents ranging from the threat against Christian Cooper as […]...Read more
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A roadmap for developing a complex care measurement strategy
May 21, 2020By Heidi Bossley, Faculty at the Institute for Healthcare Improvement, and Keziah Imbeah, Research Assistant at the Institute for Healthcare Improvement As the field of complex care continues to grow, a measurement strategy that allows for relevant and accurate assessment and evaluation of complex care programs is necessary. A new report published in May 2020, […]...Read more
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Student Hotspotting: A call for applications and update from our Hotspotting hubs
April 27, 2020By Megan Joyce, MS, Advanced Programs Coordinator at Thomas Jefferson University’s Center for Interprofessional Practice and Education; Amin Azzam, MD, MA, Simulation Educator and Professor at Samuel Merritt University; Janice Frueh, PharmD, BCPS, Adjunct Professor at Southern Illinois University, School of Medicine; Kyle Turner, PharmD, BCACP, Assistant Professor, Clinical Pharmacist, Faculty Chair, IPE Student Hotspotting, […]...Read more
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Complex care in the time of COVID-19
March 20, 2020By Mark Humowiecki, Senior Director, Camden Coalition’s National Center for Complex Health and Social Needs The spread of COVID-19 in the United States and globally has made stark what we in the complex care field already knew: our fragmented care systems and frail safety net leave our most vulnerable community members at heightened risk, especially […]...Read more
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New complex care startup toolkit: Request for resources
February 25, 2020By Rebecca Koppel, Program Manager for Field Building & Resources We know from our local experience in Camden and from listening to our partners around the country that it can be difficult to start a complex care program. We frequently hear questions like: What should a workflow look like? How do I identify a target […]...Read more
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Take the survey on core competencies for complex care
February 4, 2020Since the Blueprint for Complex Care was released in December 2018, the National Center has been collaborating with many partners to respond to the recommendations and questions that the report presented. One of the recommendations, to develop a set of core competencies for the complex care field, inspired a year-long process of discussing the complex […]...Read more
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What’s coming up in 2020: A message from the Senior Director of the National Center
January 27, 2020By Mark Humowiecki, Senior Director for National Initiatives at the Camden Coalition of Healthcare Providers It was wonderful to see so many new and familiar faces in Memphis last November for our fourth annual Putting Care at the Center conference. I left Putting Care at the Center 2019 full of optimism about the future of […]...Read more
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Sharing evidence to inform the future of healthcare delivery and complex care: Lessons from the Camden Coalition and J-PAL North America partnership
January 8, 2020In this second post of a two-part blog series on the Camden Core Model intervention, Aaron, Amy and Kathleen reflect on their key lessons from the evaluation and how study results will inform the future of the Camden Coalition’s work and the broader field of healthcare delivery and complex care. The first blog post explored the […]...Read more
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Evaluating the Camden Core Model: How a research partnership between the Camden Coalition and J-PAL North America was built
January 8, 2020The Camden Coalition of Health Care Providers (the Camden Coalition) partnered with researchers from J-PAL’s network on a rigorous evaluation of our signature care management model, the Camden Core Model. J-PAL North America is a research center based at the Massachusetts Institute of Technology, dedicated to using randomized evaluations to answer critical policy questions in […]...Read more
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Ecosystems and storytelling in Memphis: Putting Care at the Center 2019 conference recap
December 16, 2019By Hannah Mogul-Adlin, Communications Manager This November, over 750 complex care leaders from across the country gathered in Memphis, Tennessee for our fourth annual — and largest yet — Putting Care at the Center conference. Putting Care at the Center is the annual conference for the complex care field, and is an opportunity for both […]...Read more
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Putting Care at the Center 2019: Workshop resources
December 10, 2019Find all available resources from Putting Care at the Center 2019 workshops here. Not seeing your resources or want to add additional resources? Email meetings.admin@horizonmeetings.com. Workshop: Addressing social complexity: Lessons for adult health from pediatric screening and performance quality measurement Facilitators: Kathleen Noonan, Simon Hambidge, Holly Henry, Mia Matthews, Colleen Reuland Organizations: Camden Coalition of […]...Read more
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It takes an ecosystem: Finding success in complex care
November 14, 2019Read the adapted opening remarks by Kathleen Noonan, CEO of the Camden Coalition for Healthcare Providers, for Putting Care at the Center 2019 in Memphis, TN. Welcome to the fourth Putting Care at the Center conference. We are so excited to be here in Memphis as we work together to build the field of complex […]...Read more
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New Trails Navigators and Roots Community Health Center: Putting equity into practice through workforce development
October 29, 2019By Hannah Mogul-Adlin, Communications Manager As we wrote in the Blueprint for Complex Care, effective complex care must be equitable. This means addressing the consequences of poverty, racism, and other systemic issues by partnering with individuals with complex needs and their communities — both in identifying barriers and in developing solutions. Two exciting initiatives, one […]...Read more
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Camden Coalition partners with the Better Care Playbook to share practical solutions for serving complex populations
October 29, 2019Complex care providers are always on the lookout for better ways to engage patients and partners. The field is perpetually iterating to find creative approaches to close the gap between medicine, behavioral health, and social services that creates barriers to health and well-being for people with complex needs. Many interesting innovations in managing care, using […]...Read more
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Working to expand and improve abortion access through complex care strategies
October 29, 2019By Roxanne Sutocky, Director of Community Engagement, Cherry Hill Women’s Center For nearly 40 years, Cherry Hill Women’s Center has been the premiere abortion care center for families in Camden County, New Jersey. We provide compassionate abortion care and reproductive health services, inspired by our belief in the autonomy of the individual and our commitment […]...Read more
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Complex care core competencies working group launches
September 24, 2019Last year, alongside the Center for Health Care Strategies (CHCS) and the Institute for Healthcare Improvement (IHI), the National Center released the Blueprint for Complex Care, a national strategic plan for strengthening the emerging field of complex care. One of the Blueprint’s findings was that the practice of complex care requires significantly different knowledge, skills, […]...Read more
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New toolkit: A practical guide for establishing MAT programs in a primary care setting
September 24, 2019Medications for opioid use disorder are evidence-based and, in combination with evidence-based behavioral health interventions, are best practice. But successful medications for addiction treatment (MAT) programs need to do more than just prescribe and dispense medication — they must also be designed to address the complex health and social needs of the patients seeking care. […]...Read more
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New implementation science and practice resources
August 28, 2019Announcing three new resources — from Health Leads, J-PAL North America, and the Penn Center for Community Health Workers — designed to help organizations who are developing, testing, or attempting to replicate complex care initiatives, created in partnership with the National Center. The resources stem from the three organizations’ presentations in the implementation science and […]...Read more
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Complex care field-building update and new fall projects
August 27, 2019By Mark Humowiecki, Senior Director It’s been eight months since we released the Blueprint for Complex Care, a national strategic plan for strengthening an emerging field, and we are excited to report on what has been happening this year, as well as on several key activities launching this fall. The Blueprint rollout has been strong […]...Read more
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Practical skills, tech, and teams: My Putting Care at the Center experience
July 29, 2019By Lisa Rotenstein, MD, MBA, Founder of CareZooming As a resident physician in internal medicine who has my own primary care panel, and the Co-Founder of CareZooming, I loved the opportunity to learn at the Putting Care at the Center 2018 conference. CareZooming is a platform that crowdsources information about ambulatory care delivery. Our core […]...Read more
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The importance of CHWs, collaboration, and flexibility: Reflections on Putting Care at the Center 2018
July 29, 2019By Rina Breakstone, LCSW, Psychosocial Services Manager, TRUST Health Center – LifeLong Medical Care Last December, my team and I traveled from sunny California to brave Chicago’s blustery winter to attend Putting Care at the Center 2018. Bundled up in scarves and gloves, we attended workshops, plenaries, the Beehive, and the keynote sessions. For two […]...Read more
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Bringing it home: The shift in where healthcare is delivered
July 11, 2019By Teagan Kuruna, Senior Communications Manager As complex care gains momentum, organizations and providers are finding innovative ways to serve individuals’ complex health and social needs. However, transforming the way care is delivered requires policy change and new payment models. In this blog post for JAMA Forum, Lauran Hardin, our Senior Advisor for Partnerships and […]...Read more
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What the regional convening selection process taught us about the field of complex care
June 26, 2019By Rebecca Sax, Program Manager for National Initiatives Why regional convenings? In our work across the country, system administrators and providers alike have expressed a lack of communication and knowledge between stakeholders as a key barrier to collaborative care for individuals with complex needs. To address these concerns, we set out to bring together three […]...Read more
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CAPABLE: Addressing the home environment through team-based care
June 25, 2019By Hannah Mogul-Adlin, Communications Manager When the Johns Hopkins CAPABLE team met “Edna,” she hadn’t been downstairs in her own home for two years. Highly sedated and unable to get out of bed on her own, she spent all day nodding off on a commode chair in her room. Each day her husband would lift […]...Read more
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Bridging the public health-healthcare divide for better outcomes
June 11, 2019By Kathleen Noonan, CEO The following is adapted from a commencement speech by Kathleen Noonan, Camden Coalition of Healthcare Providers CEO, at the University of Pennsylvania Master of Public Health graduation ceremony on May 20, 2019. The public health field has an opportunity right now to influence the traditional healthcare model in ways it has […]...Read more
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The importance of family supports in addressing social determinants of health: Shared lessons from pediatrics and adult healthcare
May 28, 2019By Kathleen Noonan, CEO, Camden Coalition of Healthcare Providers and Edward Schor, Senior Vice President, Programs and Partnerships, Lucile Packard Foundation for Children’s Health Pediatric healthcare providers have long understood the power of social relationships, recognizing that maintaining and improving children’s health and promoting their development is a team effort involving the child’s family, healthcare […]...Read more
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Reimagining healthcare through collaboration: Lauran Hardin speaks on the impact of complex care at TEDxMidAtlantic
April 30, 2019By Amy Yuen, Communications Manager, and Hannah Mogul-Adlin, Communications Manager “A simple question about someone’s story can change the whole course, not only for the five percent but all of us.” On March 29, Lauran Hardin, Senior Advisor of Partnerships and Technical Assistance at the National Center, spoke at TEDxMidAtlantic in Washington, D.C. to a […]...Read more
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Student Hotspotting: A six-year (and counting) journey in building complex care capacity across the country
March 26, 2019By Hannah Mogul-Adlin, Communications Manager This spring, our Student Hotspotting program is recruiting its sixth cohort of interprofessional student teams to be trained in complex care techniques over six months. With a combination of hands-on patient engagement, an online curriculum, and regular case conferencing and round-table events with complex care experts, students learn to build […]...Read more
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Demystifying person-centered care: A new video series from Community Catalyst
February 26, 2019By Hannah Mogul-Adlin, Communications Manager In early February, Community Catalyst’s Center for Consumer Engagement in Health Innovation (CCEHI) published a series of video modules, Re-envisioning care for people with involved disabilities, with the goal of introducing clinicians and healthcare leaders to the idea of person-centered care for those with complex health, social, and functional needs. […]...Read more
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Looking ahead to 2019: Reflections on the field-building work of planning our conference
January 29, 2019By Mavis Asiedu-Frimpong, Director of National Initiatives Before I started in my role as Director of National Initiatives at the Camden Coalition, I had most recently served as Assistant Director of Policy and Planning at the San Francisco Health Department. At the Health Department we were constantly launching new initiatives to serve a population that […]...Read more
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Kaiser Permanente Care Management Institute and the National Center for Complex Health and Social Needs to Host Webinar on Innovative Approaches to Complex Care
January 10, 2019Oakland, January 10, 2019 – Kaiser Permanente’s Care Management Institute will host a webinar with the National Center for Complex Health and Social Needs titled “Innovative Approaches to Complex Care.” The hour-long webinar will take place January 16th and will focus on innovative best practices used in caring for individuals facing intersecting medical, behavioral and […]...Read more
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Putting Care at the Center 2018 conference recap
December 18, 2018By Hannah Mogul-Adlin, Communications Manager On December 5-7, 2018, over 650 complex care innovators from across sectors and across the country gathered in Chicago for the third annual Putting Care at the Center conference, the only annual conference on complex care in America. For three days, attendees networked, learned from other innovators, and shared how […]...Read more
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Putting Care at the Center 2018: Workshop resources
December 10, 2018Find all available resources from Putting Care at the Center 2018 workshops and Satellite Session here. Not seeing your resources or want to add additional resources? Email nationalcenter@camdenhealth.org. Satellite Session: Transforming Care through Age-Friendly Health Systems Facilitators: Marie Cleary-Fishman, Raahat Ansari, MaeMargaret Evans, Karineh Moradian Organizations: American Hospital Association, IHI Advisory Council Member, Kaiser Permanente, Southern California Region Resource: Dow...Read more
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Healthcare Innovation Leaders Release the Blueprint for Complex Care at 3rd Annual “Putting Care at the Center” Conference in Chicago
December 6, 2018December 6, 2018 The only annual national conference in America on complex care brings together leaders and organizations furthering the field of complex care for three days of workshops, presentations, and convenings More than 25 influential organizations have endorsed the Blueprint for Complex Care, a framework for the new field of complex care authored by […]...Read more
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The Blueprint for Complex Care: How did we get here and what’s next?
November 27, 2018By Hannah Mogul-Adlin, Communications Manager The Blueprint for Complex Care is complete: after a whirlwind year of research, interviews, surveys, writing, and re-writing with our partners at the Center for Health Care Strategies (CHCS) and the Institute for Healthcare Improvement (IHI), the strategic plan for the field of complex care will be unveiled in December […]...Read more
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Field of Complex Care to Come Together at 3rd Annual “Putting Care at the Center” Conference in Chicago
November 21, 2018November 16, 2018 National Center to release the Blueprint for Complex Care, a guide for advancing the field The field of complex care will convene in Downtown Chicago during the first week of December at the third annual Putting Care at the Center conference. Putting Care at the Center is the only conference on complex […]...Read more
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A message from our CEO Kathleen Noonan on the Blueprint for Complex Care
November 7, 2018Dear National Center partners, Since I joined the Camden Coalition of Healthcare Providers as CEO in March, I have had the privilege of leading our regional, state, and national complex care initiatives, including our National Center for Complex Health and Social Needs. It is an exciting moment to be leading this work: we’re seeing an […]...Read more
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Notes from the field: Using the Power of Partnership to transform care
October 29, 2018By Hannah Mogul-Adlin, Communications Manager At its core, delivering person-centered care requires partnering with those receiving the care. These partnerships are key to identifying an individual’s needs and goals as well as redesigning care systems around what matters to patients and what impacts their wellbeing. Our work in Camden redesigning care delivery would not be […]...Read more
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Addressing opioid use disorder at community health centers in California
October 5, 2018By Alexandra Staropoli, Senior Manager for Policy and Advocacy, and Shelly Virva, Associate Director of Integrated Care Nearly 50,000 individuals died of opioid overdoses in 2017. The Centers for Disease Control and Prevention estimates that opioid overdose deaths increased by nearly 45 percent between 2015 and 2017. As opioid overdose deaths continue to rise, policymakers […]...Read more
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Early bird registration extended through October 31 for Putting Care at the Center 2018
October 2, 2018By Hannah Mogul-Adlin, Communications Manager Putting Care at the Center 2018, the third annual conference of the National Center for Complex Health and Social Needs, will take place this December is and co-hosted with Rush University Medical Center and the Robert Wood Johnson Foundation. Early bird tickets are on sale now, and the $100 discount off of general […]...Read more
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What’s ahead for the National Center? A look at our 2018-2020 strategic plan
September 25, 2018By Hannah Mogul-Adlin, Communications Manager Last November we sent out a survey to our National Center audience, asking what you wanted from National Center programming. Informed in part by the feedback we received, this summer we completed a strategic plan for the National Center for Complex Health and Social Needs. The strategic plan maps out […]...Read more
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Navigating political uncertainty: Collaboration, innovation, and community engagement in Oregon
September 24, 2018By Hannah Mogul-Adlin, Communications Manager In 2016, CareOregon, Oregon’s Medicaid health plan and longtime provider of complex care services to its Medicaid-eligible population, was ready for a big win. CareOregon had worked with the state to apply for a Medicaid 1115 waiver that would allow them to use Medicaid funding more flexibly. The plan was […]...Read more
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New resources give how-tos for cross-sector data collaboration
September 11, 2018By Teagan Kuruna, Research Writer, and Cortney Bruno, Program Assistant for Publication and Dissemination Cross-sector data sharing is lauded as an integral part of complex care. Sharing data between multiple sectors—such as behavioral health, medical, criminal justice, housing, and education—seems like a straightforward way to understand people’s complex health and social needs and provide whole-person […]...Read more
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First 100 Days: Reflections from new CEO Kathleen Noonan on what’s ahead for the Camden Coalition
August 24, 2018By Amy Yuen, Staff Writer The National Center for Complex Health and Social Needs is an initiative of the Camden Coalition of Healthcare Providers, a nonprofit organization working in Camden, NJ to innovate and test person-centered healthcare delivery models to improve patient outcomes and reduce the cost of their care. The National Center’s local roots […]...Read more
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Student Hotspotting program honored for contributions to interprofessional education at Nexus Summit
August 22, 2018By Vincent Leone, Program Manager for Instructional Design The Interprofessional Student Hotspotting Learning Collaborative was recognized on July 31 for its exemplary contributions to interprofessional education at the 2018 Nexus Summit, hosted by the National Center for Interprofessional Practice and Education in Minneapolis. The evolving field of healthcare, specifically for patients with complex health and […]...Read more
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Training the next generation: University leadership in eliminating homelessness in Los Angeles
August 20, 2018Though Brenda Wiewel may not have always called it complex care, she has spent her social work career providing integrated, team-based care tailored around the needs of the most vulnerable. Now, as director of the University of Southern California (USC)’s University Initiative to Eliminate Homelessness, she is taking her work to a larger scale and […]...Read more
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Scaling complex care through innovations in replication: A new project with Health Quality Partners
August 20, 2018While hundreds of innovative complex care models exist across the country, few of them have been successfully replicated or scaled beyond a single site. Replicating exemplary health care models is critical to the advancement of complex care, and to effecting the kind of systems change that the field is working toward. That’s why the National […]...Read more
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Conference keynote Ai-jen Poo is putting care at the center with collective action
July 25, 2018In the complex care field, we know that providing better care to the people who need it most is more critical than ever. We also know that the healthcare systems we have in place right now aren’t working for populations with complex health and social needs: we need care that is built on personal relationships […]...Read more
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National Center for Complex Health and Social Needs Signs Ai-jen Poo as Keynote Speaker for 2018 Conference in Chicago
June 27, 2018June 27, 2018 Bestselling author, MacArthur genius, and executive director of the National Domestic Workers Alliance was named one of Time Magazine’s 100 most influential people The National Center for Complex Health and Social Needs today named advocate Ai-jen Poo keynote speaker at its third annual Putting Care At the Center Conference in Chicago. The […]...Read more
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Creating meaningful partnerships: Community, equity, and complex care in Chicago
June 27, 2018Complex care is about addressing people’s social and medical needs, but most hospitals and health systems are only set up to do the latter. And while hospitals can make great strides towards better care by using data to identify individuals with complex health and social needs, deploying interprofessional teams, and improving care coordination, much of […]...Read more
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“Consumers bring something special to the table”: Consumer leadership at the National Center
May 23, 2018As we work to coalesce the field of complex care, it is people with complex health and social needs who are best positioned to identify the changes we need: consumer leadership is therefore fundamental to the work of the National Center. In Camden, NJ, we are governed by a Community Advisory Committee and have effected […]...Read more
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Office Hours for Complex Care: Maximizing partnerships with the criminal justice sector
May 22, 2018This Office Hours session features Laura Buckley, Senior Program Manager for Innovation Operations; Dawn Wiest, Director of Action Research and Evaluation; and Tyson Smith, Senior Program Manager for Qualitative Research, who all work on the Camden RESET program at the Camden Coalition of Healthcare Providers. Individuals with complex health and social needs interact with a […]...Read more
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Informational webinar: 2018 conference presentation opportunities
May 21, 2018This informational webinar provides an overview of the three types of presentation opportunities for the Putting Care at the Center 2018 conference: workshops, Beehive presentations, and Satellite Sessions. Conference team members walked through the differences between each presentation category, described the application process, and took questions from potential applicants. To learn more about presenting at […]...Read more
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National Center’s Lauran Hardin inducted as National Academies of Practice Distinguished Fellow
May 9, 2018Lauran Hardin, our Senior Director of Cross-Continuum Transformation, was inducted in April as a Distinguished Fellow of the National Academies of Practice (NAP). Lauran was one of 17 Nursing Fellows and 84 Fellows overall inducted in the Class of 2018. NAP works to advance interprofessional healthcare and represents 14 different health professions, including nursing, social […]...Read more
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Cross-sector collaboration for data sharing
May 7, 2018Individuals with complex health and social needs often cycle through various systems— including healthcare, social services, and criminal justice— without cross-sector communication or coordination. Cross-sector data sharing can help break down some of the barriers to providing whole-person care, but the process of creating strong data-sharing partnerships can be daunting. With support from the Aetna […]...Read more
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Open Call for 2018 Consumer Scholars
May 1, 2018Apply to bring a consumer from your organization to Putting Care at the Center 2018 Does your organization have consumers who are engaged in advocacy, outreach, or systems change? Are you a person with complex health and social needs who is interested in improving how care is delivered across the country? Putting Care at the […]...Read more
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Emerging models of complex care: Cross-sector care, community based care and more
April 25, 2018We are at a pivotal point in the field of complex care. More than ever before, large health systems, payers, state governments, and federal agencies are recognizing the benefits of complex care approaches and incorporating them into their care delivery, policy, and payment models. At the ground level, innovators around the country are pushing the […]...Read more
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Open Call for 2018 Conference Satellite Session Proposals
April 20, 2018We are now accepting Satellite Session proposals for Putting Care at the Center 2018, our annual conference on complex care. This year’s conference theme is Complex Care, Today and Tomorrow. We will delve into complex care models that have been developed across the country and explore directions for future innovation. We are excited to add your voice to the […]...Read more
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Open Call for 2018 Conference Beehive Proposals
April 15, 2018We are now accepting Beehive presentation proposals for Putting Care at the Center 2018, our annual conference on complex care. This year’s conference theme is Complex Care, Today and Tomorrow. We will delve into complex care models that have been developed across the country and explore directions for future innovation. We are excited to add your voice […]...Read more
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Open Call for 2018 Conference Workshop Proposals
April 11, 2018We are now seeking workshop proposals for Putting Care at the Center 2018, our annual conference on complex care. This year’s conference theme is Complex Care, Today and Tomorrow. We will delve into complex care models that have been developed across the country and explore directions for future innovation. We are excited to add your voice […]...Read more
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Beyond Cost and Utilization: Rethinking Evaluation Strategies for Complex Care Programs
April 9, 2018This webinar, cosponsored by the Center for Health Care Strategies’ Complex Care Innovation Lab and the National Center for Complex Health and Social Needs (National Center), reviewed the merits and limitations of traditional complex care evaluation approaches, explored new ways to effectively evaluate these programs, and discussed the broader policy implications of evaluating complex care […]...Read more
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Gaining new perspectives on the same problem: Why complex care needs interprofessional teams
March 28, 2018We know that our current healthcare systems aren’t set up to provide appropriate care for patients with complex health and social needs and that the result is poor patient outcomes despite the enormous expenditure of resources. What we don’t always talk about is the way that these same systems affect the providers who feel powerless […]...Read more
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Student Hotspotting evaluation: Hands-on learning gets results
March 25, 2018The Interprofessional Student Hotspotting Learning Collaborative (Student Hotspotting) trains hundreds of students around the country every year to work in interprofessional teams to provide compassionate, whole-person care to people with complex health and social needs in their own communities. Student teams include both traditional healthcare disciplines like medicine, nursing, social work, pharmacy, and physical therapy, […]...Read more
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Office Hours for Complex Care: Demystifying data sharing
March 20, 2018This Office Hours session features Lynn Overmann, VP for Data-Driven Justice at the Laura and John Arnold Foundation, and David Schwindt, Police Officer at the Iowa City Police Department. Building on their workshop “The Value of Cross-Sector Collaboration: Lessons from the Data-Driven Justice Initiative” presented at Putting Care at the Center 2017 in Los Angeles, CA, Lynn […]...Read more
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Office Hours for Complex Care: Making the case for social work in primary care
March 8, 2018This Office Hours for Complex Care features Robyn Golden, Associate Vice President of Population Health and Aging at Rush University Medical Center. Social workers are integral members of healthcare teams, often called upon by providers for their expertise in areas that other medical providers may not be trained to navigate. However, few providers are able […]...Read more
Events & Webinars
There are no upcoming events.
Recent News
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The state of the field of complex care 2022
By Mark Humowiecki, General Counsel and Senior Director for National Initiatives; Carter Wilson, Ass...
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Consumer spotlight: A busy and exciting end to 2021
By Evelyne Kane, Program Manager, Community Engagement The final months of 2021 brought many excitin...
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Bridging margin and mission: Making the value case for complex care
By Lauran Hardin MSN, CNL, FNAP, FAAN, and Mark Humowiecki, JD For those of us working in the field ...
The National Center for Complex Health and Social Needs is an initiative of the Camden Coalition.