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Notes from the field: Using the Power of Partnership to transform care
October 29, 2018At its core, delivering person-centered care requires partnering with those receiving the care. These partnerships are key to identifying an individual’s needs and goals as well as redesigning care systems around what matters to patients and what impacts their wellbeing. Our work in Camden redesigning care delivery would not be possible without partnership with our […]...Read more
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Addressing opioid use disorder at community health centers in California
October 5, 2018Nearly 50,000 individuals died of opioid overdoses in 2017. The Centers for Disease Control and Prevention estimates that opioid overdose deaths increased by nearly 45 percent between 2015 and 2017. As opioid overdose deaths continue to rise, policymakers across the country are working diligently to fund and implement solutions. This week, Congress sent a package […]...Read more
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Early bird registration extended through October 31 for Putting Care at the Center 2018
October 2, 2018Putting Care at the Center 2018, the third annual conference of the National Center for Complex Health and Social Needs, will take place this December is and co-hosted with Rush University Medical Center and the Robert Wood Johnson Foundation. Early bird tickets are on sale now, and the $100 discount off of general admission prices has been extended […]...Read more
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What’s ahead for the National Center? A look at our 2018-2020 strategic plan
September 25, 2018Last November we sent out a survey to our National Center audience, asking what you wanted from National Center programming. Informed in part by the feedback we received, this summer we completed a strategic plan for the National Center for Complex Health and Social Needs. The strategic plan maps out priorities, objectives, and tactics for […]...Read more
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Navigating political uncertainty: Collaboration, innovation, and community engagement in Oregon
September 24, 2018In 2016, CareOregon, Oregon’s Medicaid health plan and longtime provider of complex care services to its Medicaid-eligible population, was ready for a big win. CareOregon had worked with the state to apply for a Medicaid 1115 waiver that would allow them to use Medicaid funding more flexibly. The plan was to use Medicaid funds to […]...Read more
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New resources give how-tos for cross-sector data collaboration
September 11, 2018Cross-sector data sharing is lauded as an integral part of complex care. Sharing data between multiple sectors—such as behavioral health, medical, criminal justice, housing, and education—seems like a straightforward way to understand people’s complex health and social needs and provide whole-person care. In practice, however, sharing data isn’t always so simple. Most organizations that want […]...Read more
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First 100 Days: Reflections from new CEO Kathleen Noonan on what’s ahead for the Camden Coalition
August 24, 2018The National Center for Complex Health and Social Needs is an initiative of the Camden Coalition of Healthcare Providers, a nonprofit organization working in Camden, NJ to innovate and test person-centered healthcare delivery models to improve patient outcomes and reduce the cost of their care. The National Center’s local roots inform its approach to working […]...Read more
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Student Hotspotting program honored for contributions to interprofessional education at Nexus Summit
August 22, 2018The Interprofessional Student Hotspotting Learning Collaborative was recognized on July 31 for its exemplary contributions to interprofessional education at the 2018 Nexus Summit, hosted by the National Center for Interprofessional Practice and Education in Minneapolis. The evolving field of healthcare, specifically for patients with complex health and social needs, requires innovative, cross-sector approaches to train […]...Read more
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Training the next generation: University leadership in eliminating homelessness in Los Angeles
August 20, 2018Though Brenda Wiewel may not have always called it complex care, she has spent her social work career providing integrated, team-based care tailored around the needs of the most vulnerable. Now, as director of the University of Southern California (USC)’s University Initiative to Eliminate Homelessness, she is taking her work to a larger scale and […]...Read more
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Scaling complex care through innovations in replication: A new project with Health Quality Partners
August 20, 2018While hundreds of innovative complex care models exist across the country, few of them have been successfully replicated or scaled beyond a single site. Replicating exemplary health care models is critical to the advancement of complex care, and to effecting the kind of systems change that the field is working toward. That’s why the National […]...Read more
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Conference keynote Ai-jen Poo is putting care at the center with collective action
July 25, 2018In the complex care field, we know that providing better care to the people who need it most is more critical than ever. We also know that the healthcare systems we have in place right now aren’t working for populations with complex health and social needs: we need care that is built on personal relationships […]...Read more
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National Center for Complex Health and Social Needs Signs Ai-jen Poo as Keynote Speaker for 2018 Conference in Chicago
June 27, 2018June 27, 2018 Bestselling author, MacArthur genius, and executive director of the National Domestic Workers Alliance was named one of Time Magazine’s 100 most influential people The National Center for Complex Health and Social Needs today named advocate Ai-jen Poo keynote speaker at its third annual Putting Care At the Center Conference in Chicago. The […]...Read more
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Creating meaningful partnerships: Community, equity, and complex care in Chicago
June 27, 2018Complex care is about addressing people’s social and medical needs, but most hospitals and health systems are only set up to do the latter. And while hospitals can make great strides towards better care by using data to identify individuals with complex health and social needs, deploying interprofessional teams, and improving care coordination, much of […]...Read more
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“Consumers bring something special to the table”: Consumer leadership at the National Center
May 23, 2018As we work to coalesce the field of complex care, it is people with complex health and social needs who are best positioned to identify the changes we need: consumer leadership is therefore fundamental to the work of the National Center. In Camden, NJ, we are governed by a Community Advisory Council and have effected […]...Read more
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Office Hours for Complex Care: Maximizing partnerships with the criminal justice sector
May 22, 2018This Office Hours session features Laura Buckley, Senior Program Manager for Innovation Operations; Dawn Wiest, Director of Action Research and Evaluation; and Tyson Smith, Senior Program Manager for Qualitative Research, who all work on the Camden RESET program at the Camden Coalition of Healthcare Providers. Individuals with complex health and social needs interact with a […]...Read more
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Informational webinar: 2018 conference presentation opportunities
May 21, 2018This informational webinar provides an overview of the three types of presentation opportunities for the Putting Care at the Center 2018 conference: workshops, Beehive presentations, and Satellite Sessions. Conference team members walked through the differences between each presentation category, described the application process, and took questions from potential applicants. To learn more about presenting at […]...Read more
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National Center’s Lauran Hardin inducted as National Academies of Practice Distinguished Fellow
May 9, 2018Lauran Hardin, our Senior Director of Cross-Continuum Transformation, was inducted in April as a Distinguished Fellow of the National Academies of Practice (NAP). Lauran was one of 17 Nursing Fellows and 84 Fellows overall inducted in the Class of 2018. NAP works to advance interprofessional healthcare and represents 14 different health professions, including nursing, social […]...Read more
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Cross-sector collaboration for data sharing
May 7, 2018Individuals with complex health and social needs often cycle through various systems— including healthcare, social services, and criminal justice— without cross-sector communication or coordination. Cross-sector data sharing can help break down some of the barriers to providing whole-person care, but the process of creating strong data-sharing partnerships can be daunting. With support from the Aetna […]...Read more
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Open Call for 2018 Consumer Scholars
May 1, 2018Apply to bring a consumer from your organization to Putting Care at the Center 2018 Does your organization have consumers who are engaged in advocacy, outreach, or systems change? Are you a person with complex health and social needs who is interested in improving how care is delivered across the country? Putting Care at the […]...Read more
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Emerging models of complex care: Cross-sector care, community based care and more
April 25, 2018We are at a pivotal point in the field of complex care. More than ever before, large health systems, payers, state governments, and federal agencies are recognizing the benefits of complex care approaches and incorporating them into their care delivery, policy, and payment models. At the ground level, innovators around the country are pushing the […]...Read more
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Open Call for 2018 Conference Satellite Session Proposals
April 20, 2018We are now accepting Satellite Session proposals for Putting Care at the Center 2018, our annual conference on complex care. This year’s conference theme is Complex Care, Today and Tomorrow. We will delve into complex care models that have been developed across the country and explore directions for future innovation. We are excited to add your voice to the […]...Read more
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Open Call for 2018 Conference Beehive Proposals
April 15, 2018We are now accepting Beehive presentation proposals for Putting Care at the Center 2018, our annual conference on complex care. This year’s conference theme is Complex Care, Today and Tomorrow. We will delve into complex care models that have been developed across the country and explore directions for future innovation. We are excited to add your voice […]...Read more
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Open Call for 2018 Conference Workshop Proposals
April 11, 2018We are now seeking workshop proposals for Putting Care at the Center 2018, our annual conference on complex care. This year’s conference theme is Complex Care, Today and Tomorrow. We will delve into complex care models that have been developed across the country and explore directions for future innovation. We are excited to add your voice […]...Read more
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Beyond Cost and Utilization: Rethinking Evaluation Strategies for Complex Care Programs
April 9, 2018This webinar, cosponsored by the Center for Health Care Strategies’ Complex Care Innovation Lab and the National Center for Complex Health and Social Needs (National Center), reviewed the merits and limitations of traditional complex care evaluation approaches, explored new ways to effectively evaluate these programs, and discussed the broader policy implications of evaluating complex care […]...Read more
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Gaining new perspectives on the same problem: Why complex care needs interprofessional teams
March 28, 2018We know that our current healthcare systems aren’t set up to provide appropriate care for patients with complex health and social needs and that the result is poor patient outcomes despite the enormous expenditure of resources. What we don’t always talk about is the way that these same systems affect the providers who feel powerless […]...Read more
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Student Hotspotting evaluation: Hands-on learning gets results
March 25, 2018The Interprofessional Student Hotspotting Learning Collaborative (Student Hotspotting) trains hundreds of students around the country every year to work in interprofessional teams to provide compassionate, whole-person care to people with complex health and social needs in their own communities. Student teams include both traditional healthcare disciplines like medicine, nursing, social work, pharmacy, and physical therapy, […]...Read more
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Office Hours for Complex Care: Demystifying data sharing
March 20, 2018This Office Hours session features Lynn Overmann, VP for Data-Driven Justice at the Laura and John Arnold Foundation, and David Schwindt, Police Officer at the Iowa City Police Department. Building on their workshop “The Value of Cross-Sector Collaboration: Lessons from the Data-Driven Justice Initiative” presented at Putting Care at the Center 2017 in Los Angeles, CA, Lynn […]...Read more
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Office Hours for Complex Care: Making the case for social work in primary care
March 8, 2018This Office Hours for Complex Care features Robyn Golden, Associate Vice President of Population Health and Aging at Rush University Medical Center. Social workers are integral members of healthcare teams, often called upon by providers for their expertise in areas that other medical providers may not be trained to navigate. However, few providers are able […]...Read more
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Moving forward by stepping back: A complex care case study from Adventist Health Hanford
February 28, 2018Loretta was in a tough spot. She had violated curfew at the inpatient rehab center where she had been court-ordered to enroll, and as a result had been kicked out of the program and sent to a homeless shelter in another town in California’s Central Valley. It looked like, despite the progress she had made […]...Read more
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Student Hotspotting Information Session
February 23, 2018Click below to view a recording of our 2018 student team webinar. ...Read more
Events & Webinars
Recent News
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Notes from the field: Using the Power of Partnership to transform care
At its core, delivering person-centered care requires partnering with those receiving the care. Thes...
-
Addressing opioid use disorder at community health centers in California
Nearly 50,000 individuals died of opioid overdoses in 2017. The Centers for Disease Control and Prev...
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Early bird registration extended through October 31 for Putting Care at the Center 2018
Putting Care at the Center 2018, the third annual conference of the National Center for Complex Heal...